Lemarkcus Perry
Atlanta,GA
Summary
Driven leader with strong problem-solving and customer service skills who is dedicated to providing highest level of service to customers, and creating pleasant work environment for staff. Expertly skilled in food safety and sanitation protocols, as well as labor and food cost management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
The Flying Biscuit Cafe
06.2021 - Current
- Supervising staff and overseeing quality compliance with company standards for food and services.
- Excelling in every store position and regularly backing up front and back-line staff.
- Consistently exhibiting calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Lead Server
HobNob Restaurant
02.2021 - 02.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Kitchen Manager
Mazzy's Sports Bar And Grill
04.2018 - 03.2020
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Bartender
Outback Steakhouse
02.2017 - 04.2018
- Operated efficiently in high-volume setting.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
HIGH SCHOOL DIPLOMA -
Lovejoy High School
Lovejoy, GA05.2007
Skills
- Customer Service
- Food Preparation and Safety
- Hiring and Training
- Conflict Resolution
Certification
- ServSafe Certified
- Certified Mixologist
Languages
Spanish
Professional Working
Timeline
Shift Manager
The Flying Biscuit Cafe
06.2021 - Current
Lead Server
HobNob Restaurant
02.2021 - 02.2022
Kitchen Manager
Mazzy's Sports Bar And Grill
04.2018 - 03.2020
Bartender
Outback Steakhouse
02.2017 - 04.2018
HIGH SCHOOL DIPLOMA -
Lovejoy High School
Similar Profiles
Oluwafolajimi AkinsulireOluwafolajimi Akinsulire
Expo Runner at Flying Biscuit CafeExpo Runner at Flying Biscuit Cafe
Natalia AlbarranNatalia Albarran
Host/server at The Flying Biscuit CafeHost/server at The Flying Biscuit Cafe
Leslie BandaLeslie Banda
Server at The Flying Biscuit CafeServer at The Flying Biscuit Cafe
Ariana NixAriana Nix
Hostess / Food Runner at Flying Biscuit CafeHostess / Food Runner at Flying Biscuit Cafe
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc