Lemekia Pollard
Lawton
Summary
Versatile,
General Clerk III with experience supporting wide range of clerical tasks in work settings. Demonstrated skills in word processing, managing filing systems and Expert at managing multiple priorities to achieve tasks on time and efficiently.
Meticulous Clerk with drive to successfully complete task in busy settings. Brings exceptional talents in skills Eager to drive personal and organization success through expansion of personal knowledge and duties.
Overview
12
12
years of professional experience
Work History
General Clerk III
Serco
Lawton, OK
11.2022 - Current
- Processed and organized documentation to ensure compliance with company standards.
- Coordinated data entry tasks to maintain accuracy across multiple systems
- Streamlined office workflows, enhancing efficiency in information retrieval processes.
GENERAL CLERK II
Serco
Lawton, OK
01.2018 - Current
- Records and inputs information to internal database records
- Perform data entry and retrieval and performs arithmetical computations
- Receive coaching/feedback and implements/takes action to make changes as appropriate
- Recognizes and assesses issues associated to the task following work instructions as outlined by the line of business and escalates when necessary
GENERAL CLERK III
Serco
Lawton, OK
08.2020 - 03.2021
- Resolve Complex Issues, Data Entry, Document Validation, Processing Outbound Calls.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Assisted customers by answering questions and providing information about services.
GENERAL CLERK III
Serco
Lawton, OK
11.2019 - 04.2020
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
- Training General Clerk II employees
GENERAL CLERK III
Serco
Lawton, OK
02.2019 - 05.2019
- Resolve Complex Issues, Data Entry, Document Validation, Processing Outbound Calls.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Assisted customers by answering questions and providing information about Services
PRIVATE CAREGIVER, Jeannene Lawson
Lawton, OK
08.2016 - 09.2017
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Check patients' pulse, temperature, and respiration.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
MANAGER
Twisted Taco
Lawton, OK
12.2014 - 12.2015
- Monitor compliance with health and re regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Schedule sta hours and assign duties.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Organize and direct worker training programs, resolve personnel problems, hire new sta , and evaluate employee performance in dining and lodging facilities.
- Order and purchase equipment and supplies.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
Education
LPN -
PLATT COLLEGE
Lawton, OK05-2002
Skills
- Customer satisfaction
- Database management
- Administrative tasks
- Skilled in data entry
- Peer relationships
- Professional and mature
- Transcribing correspondence
- Document editing
- Team collaboration
Timeline
General Clerk III
Serco
11.2022 - Current
GENERAL CLERK III
Serco
08.2020 - 03.2021
GENERAL CLERK III
Serco
11.2019 - 04.2020
GENERAL CLERK III
Serco
02.2019 - 05.2019
GENERAL CLERK II
Serco
01.2018 - Current
PRIVATE CAREGIVER, Jeannene Lawson
08.2016 - 09.2017
MANAGER
Twisted Taco
12.2014 - 12.2015
LPN -
PLATT COLLEGE