Summary
Overview
Work History
Education
Skills
Certifications/Awards
Timeline
Generic

Lena Gillis

North Carolina

Summary

Dynamic Recruiting Manager with a proven track record at Advanced Axis, excelling in talent acquisition and sales strategy. Successfully trained hiring managers, enhancing their interviewing techniques, while driving a 60% increase in sales performance.

Overview

9
9
years of professional experience

Work History

Recruiting Manager/Sales Consultant

Advanced Axis
01.2023 - Current
  • Collaborated weekly with 15 department heads to identify and prioritize staffing needs.
  • Collaborated with hiring managers to understand staffing needs and job requirements.
  • Trained hiring managers on best practices and effective interviewing techniques.
  • Advised management on effective strategies to attract and retain top talent.
  • Advise clients on monthly recruiting budgets to select suitable candidates based on their vacancies
  • Analyzed recruitment data to refine strategies and improve hiring efficiency.
  • Maintaining records of top candidates to report back to the external recruitment agency
  • Perform weekly shadow interviews and manage mentoring sessions
  • Shadow interviews weekly and conduct mentoring sessions

Branch Manager/Owner

Brix Marketing/Powerhouse Promotions
01.2019 - 01.2022
  • Established presence in Harrisburg, prioritizing customer experience and leadership development.
    Expanded operations to King of Prussia, PA; Greensboro, NC; Denver, CO; and Birmingham, AL.
    Focused on enhancing workplace leadership skills alongside increasing profits.
  • Generated over $1,000,000 in annual revenue
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Conducted regular performance reviews for all employees in the branch.
  • Planned and delivered daily hands-on training for a team of 15 account managers.
  • Drove face-to-face sales for Verizon's new 5G Home internet service across 4 states while managing hiring and orientation of new staff.
  • Monitored financial performance of the branch on a weekly basis.

Assistant Manager

Revo Management
Harrisburg, PA
08.2018 - 01.2019
  • Oversaw team of 15-20 sales agents and trainers
  • Increased weekly outside B2C sales numbers by 60%
  • Conducted orientation and ongoing training for new employees to ensure effective integration and performance.
  • Created training materials for new employees to enhance onboarding experience and knowledge retention.
  • Conducted interviews with 30-50 candidates weekly for residential sales opportunities
  • Resolved customer service inquiries and complaints promptly to maintain customer satisfaction.

Sales Agent/Team Lead

Revo Management
Harrisburg, PA
06.2017 - 08.2018
  • Maintained the highest weekly sales on the team (closed 12+ sales/week)
  • Identified opportunities for cross-selling additional products and services, increasing overall sales potential.
  • Established new customer accounts for Verizon Fios (home TV, phone, internet), enhancing customer base.
  • Negotiated contracts and pricing agreements with prospective clients.
  • Conducted market research to uncover new sales opportunities and trends, informing strategic decisions.
  • Utilized CRM software to track sales activities and client interactions.
  • Provided product information and training to customers and team members.
  • Participated in team meetings to discuss sales strategies and performance improvements.

Education

Business Major - Leadership and Management concentration

Towson University
Towson, MD

Lindenwood University
Saint Charles, MO

Skills

  • Talent Acquisition
  • Sales Strategy
  • Sales Forecasting
  • Consulting
  • In-person sales
  • Virtual sales
  • Customer service
  • Human Resources
  • Employee relations
  • Training
  • Mentoring
  • Sales strategy

Certifications/Awards

  • Remote High-Ticket Sales, She Sells Academy (Shelby Sapp), 2026
  • Comeback Manager of the year, 2022
  • Top Leader Award, 2017

Timeline

Recruiting Manager/Sales Consultant

Advanced Axis
01.2023 - Current

Branch Manager/Owner

Brix Marketing/Powerhouse Promotions
01.2019 - 01.2022

Assistant Manager

Revo Management
08.2018 - 01.2019

Sales Agent/Team Lead

Revo Management
06.2017 - 08.2018

Business Major - Leadership and Management concentration

Towson University

Lindenwood University
Lena Gillis