Lena Jones
Orlando,FL
Summary
Competent Medical Biller with 19 years of experience in handling wide variety of medical billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
26
26
years of professional experience
1
1
Certification
Work History
AR Billing Specialist
Piedmont Kidney Institute
03.2023 - Current
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Supported internal audit initiatives, providing thorough documentation of AR activities as requested for review purposes.
- Contributed to a positive work environment with open communication channels for addressing questions or concerns related to AR tasks.
- Identified trends in billing issues by analyzing claim denials and implementing corrective actions to prevent future occurrences.
- Provided exceptional customer service when addressing inquiries from patients regarding billing questions or concerns, fostering trust and satisfaction.
- Improved cash flow, consistently monitoring and resolving outstanding accounts receivable balances.
Medical Biller
Dermatology Billing Associates
03.2020 - 02.2023
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Managed approximately 900-1200 claims per month.
Medical Biller
Orlando Foot and Ankle Clinic
02.2005 - 03.2020
- Verified insurance of patients to determine eligibility.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
- Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
Housekeeper/Supervisor
The Seasons Resort
12.1997 - 02.2005
- Clean complete condo's quickly and efficiently
- Strictly followed all chemical, security, inventory and labor policies and procedures
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Education
High School Diploma -
Jones High School
Orlando, FLCertification of Medical Billing - Medical Billing And Coding
Central Florida College
Winter Park, FL01.2004
Skills
- Invoice Processing
- Accounts receivable management
- Dispute Resolution
- Billing Software
- Collections Management
- Payment posting
- AR Aging Reports
- Time Management
- Attention to Detail
- Critical Thinking
- Accounts Receivable
- Proactive and Self-Motivated
- Data Entry
- Information gathering and analysis
- Charge posting
Certification
Medical Billing and Coding, 05/01/04, Present
Employer
Piedmont Kidney Institute
Personal Information
Title: Medical Biller
Timeline
AR Billing Specialist
Piedmont Kidney Institute
03.2023 - Current
Medical Biller
Dermatology Billing Associates
03.2020 - 02.2023
Medical Biller
Orlando Foot and Ankle Clinic
02.2005 - 03.2020
Housekeeper/Supervisor
The Seasons Resort
12.1997 - 02.2005
High School Diploma -
Jones High School
Certification of Medical Billing - Medical Billing And Coding
Central Florida College