Lena Lobos
Larkspur,CA
Summary
Seasoned Event Manager with a diplomatic approach and exceptional organizational skills, eager to contribute to your team's success through proven expertise.
Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Host
Il Fornaio Restaurant
Corte Madera, CA
09.2025 - Current
- Managed guest seating and waitlists to optimize table turnover and enhance customer satisfaction.
- Trained new staff on hosting procedures, improving team efficiency and service quality.
- Coordinated with kitchen and serving staff to ensure timely food delivery during peak hours.
- Resolved customer inquiries and complaints, fostering a positive dining experience for guests.
- Implemented reservation system updates, increasing accuracy in managing bookings and walk-ins.
- Monitored dining area cleanliness and ambiance, contributing to overall restaurant atmosphere.
Bodywork Therapist
Massage
2022 - Current
- Assessed client needs through consultations, customizing treatment plans accordingly.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Established trust with clients through consistent professionalism, confidentiality, and ethical conduct during sessions.
COO
Pousada Serena
Bahía, Brasil
01.2019 - 01.2023
- Managed daily operations and guest reception at a hospitality establishment, ensuring a high level of customer service and satisfaction.
- Coordinated logistics for daily activities within the hotel, streamlining processes for efficiency.
- Organized and executed hotel events, overseeing all aspects from planning to implementation.
- Handled community management duties, engaging with guests and stakeholders through various platforms.
- Maintained and developed the hotel's presence on social media networks, enhancing brand visibility and interaction.
- Event and Sales Management
FE
Buenos Aires, ARG
01.2016 - 01.2019
- Managed customer service operations to ensure high-quality event experiences.
- Coordinated event production activities, from concept to execution.
- Oversaw logistics, including venue selection, transportation, and scheduling.
- Negotiated with suppliers to secure the best possible terms and pricing.
- Maintained strong relationships with vendors to support event success.
- Implemented strategies to enhance service delivery and customer satisfaction.
- Collaborated with cross-functional teams to meet event objectives.
Education
Bachelor of Arts -
UBA
01.2030
Higher National Certificate - Holistic Healing Techniques
OASIS
Buenos Aires01.2020
Skills
- Customer Interaction
- Event Coordination
- Active Listening
- Multitasking
- Adaptability
- Politeness
- Teamwork
- Positivity
Certification
- Driving license category
- Class B
LANGUAGES
Español
Inglés
Portugués
HOBBIES
Holistic wellness + Outdoor adventures + Artistic pursuits
Timeline
Host
Il Fornaio Restaurant
09.2025 - Current
COO
Pousada Serena
01.2019 - 01.2023
FE
01.2016 - 01.2019
Higher National Certificate - Holistic Healing Techniques
OASIS
Bodywork Therapist
Massage
2022 - Current
Bachelor of Arts -
UBA