Lena Lyman
Palm Bay,FL
Summary
Customer-focused server who learns quickly and pays close attention to detail. Has two years of serving experience and a passion for making people feel welcome and happy.
Overview
2
2
years of professional experience
Work History
Server
Thai Thai House
11.2022 - Current
- Creates positive experiences by connecting with each customer and anticipating their needs
- Prevents customer irritation through active listening, emotional awareness, and empathy
- Collaborates with other staff members to increase efficiency and service quality
- Increases customer satisfaction through ability to describe each menu item, and point out allergen-friendly options
- Blocks errors by carefully checking each order twice before sending it to the kitchen
- Safeguards from drawer imbalances through careful handling of the register and card reader
Food Service Associate
Panera Bread
10.2022 - 11.2022
- Built a positive environment by maintaining a friendly, team-oriented spirit
- Boosted accuracy through careful attention to order notes and specifications
- Decreased wait times by swiftly assembling food orders and staying on top of my game
Education
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL05-2017
High School Diploma -
Palm Bay High School
Melbourne, FL05-2015
Skills
- Serving
- Cash Handling
- Customer Service
- Problem Solving
- Time Management
- Effective Communication
Timeline
Server
Thai Thai House
11.2022 - Current
Food Service Associate
Panera Bread
10.2022 - 11.2022
Associate of Arts - General Studies
Eastern Florida State College
High School Diploma -
Palm Bay High School
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