Summary
Overview
Work History
Education
Skills
Timeline
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Lena Lyman

Palm Bay,FL

Summary

Customer-focused server who learns quickly and pays close attention to detail. Has two years of serving experience and a passion for making people feel welcome and happy.

Overview

2
2
years of professional experience

Work History

Server

Thai Thai House
11.2022 - Current
  • Creates positive experiences by connecting with each customer and anticipating their needs
  • Prevents customer irritation through active listening, emotional awareness, and empathy
  • Collaborates with other staff members to increase efficiency and service quality
  • Increases customer satisfaction through ability to describe each menu item, and point out allergen-friendly options
  • Blocks errors by carefully checking each order twice before sending it to the kitchen
  • Safeguards from drawer imbalances through careful handling of the register and card reader

Food Service Associate

Panera Bread
10.2022 - 11.2022
  • Built a positive environment by maintaining a friendly, team-oriented spirit
  • Boosted accuracy through careful attention to order notes and specifications
  • Decreased wait times by swiftly assembling food orders and staying on top of my game

Education

Associate of Arts - General Studies

Eastern Florida State College
Cocoa, FL
05-2017

High School Diploma -

Palm Bay High School
Melbourne, FL
05-2015

Skills

  • Serving
  • Cash Handling
  • Customer Service
  • Problem Solving
  • Time Management
  • Effective Communication

Timeline

Server

Thai Thai House
11.2022 - Current

Food Service Associate

Panera Bread
10.2022 - 11.2022

Associate of Arts - General Studies

Eastern Florida State College

High School Diploma -

Palm Bay High School

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Lena Lyman