Lena Nguyen
Kennesaw,GA
Summary
Adept at customer service and inventory management, I leveraged these skills at any workplace to enhance operational efficiency and customer satisfaction. Skilled in both customer engagement and backend operations, I excel in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Sweet Hut Bakery & Cafe
Kennesaw
10.2023 - Current
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted inventory checks and restocked bakery supplies and ingredients.
Boba Barista
Ding Tea
Lawrenceville, GA
11.2022 - 07.2023
- Collected payments and provided accurate change.
- Followed safety guidelines when handling hot liquids during beverage preparation.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Pizza Chef
Lil Caesars
Lawrenceville, GA
01.2022 - 05.2022
- Organized food preparation stations and regularly replenished supplies.
- Operated large-volume cooking equipment to grill, bake and fry food items quickly for customers.
- Assisted other cooks during peak hours or when needed.
- Ensured that all food items were stored properly at appropriate temperatures.
- Prepared multiple orders at once for speedy service.
Water Damage Technician
Dry Fast
Memphis, TN
07.2021 - 08.2021
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
- Removed wet carpeting, furniture, insulation and other materials as needed.
- moisture from carpet, air and upholstery.
- Utilized air movers, dehumidifiers and other restoration equipment to dry out affected areas.
Education
BBA - Accounting
Kennesaw State University
Kennesaw, GA05-2027
High School Diploma -
Discovery High School
Lawrenceville, GA05-2023
Skills
- Customer service
- Inventory management
- Team collaboration
- Communication
- Cash handling
- Customer needs assessment
- Product merchandising
Timeline
Bakery Worker
Sweet Hut Bakery & Cafe
10.2023 - Current
Boba Barista
Ding Tea
11.2022 - 07.2023
Pizza Chef
Lil Caesars
01.2022 - 05.2022
Water Damage Technician
Dry Fast
07.2021 - 08.2021
BBA - Accounting
Kennesaw State University
High School Diploma -
Discovery High School