Lena Offutt
Copperas Cove,TX
Summary
At Transformco (formerly Sears), I spearheaded operations analysis, enhancing operational efficiency and team productivity through advanced data analysis and workflow optimization. Leveraging my expertise in C#, HTML, CSS and Java programming and exceptional problem-solving skills, I delivered high-quality projects on time, significantly improving decision-making processes and system performance.
Overview
15
15
years of professional experience
Work History
Operations Analyst
Transformco (Formerly Sears)
01.2010 - Current
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
- Integrated third-party APIs to enhance functionality and improve overall user experience on web platforms.
- Used SQL to develop and manage databases.
- Enhanced user experience by developing and implementing a responsive front-end interface for web applications.
- Reduced page load times by optimizing front-end assets such as JavaScript files, stylesheets, and images.
- Collaborated with cross-functional teams to design, develop, and launch new features for web applications.
- Developed scalable backend systems to support high-traffic websites and applications, ensuring smooth operation during peak times.
- Reviewed code, debugged problems, and corrected issues.
- Streamlined code deployment processes, resulting in faster product releases and updates.
- Refactored legacy codebases to modernize software architecture and improve maintainability.
- Troubleshot and resolved complex technical issues, maintaining optimal system performance and uptime.
- Mentored junior developers in full stack development best practices, fostering a culture of continuous learning within the team.
- Developed functional databases, applications and servers to support websites on back-end.
- Maintained clear documentation of system architectures, workflows, and coding standards for reference by other team members.
- Developed unit test cases for testing and automation.
- Managed development milestones from initial steps through final delivery.
- Participated in client meetings and presentations to provide technical expertise and guidance during project planning stages.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Ensured cross-browser compatibility of websites by testing extensively across various devices and operating systems.
- Implemented robust security measures to protect sensitive user data from unauthorized access or breaches.
- Created proofs of concept for innovative new solutions.
- Built databases and table structures for web applications.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Coordinated deployments of new software, feature updates and fixes.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Tested functional compliance of company products.
- Designed and developed analytical data structures.
- Designed and implemented scalable applications for data extraction and analysis.
Education
High School Diploma -
Skyline High School
Idaho Falls, ID06.1984
Skills
- Reporting skills
- Operational Efficiency
- Reporting abilities
- Workflow Optimization
- Data Analysis
- Process updates
- Business Intelligence
- Operations research
- Data Modeling
- Multitasking
- Microsoft Excel
- Microsoft PowerPoint
- Organizational Skills
- Decision-Making
- Cross-Functional Teamwork
- Attention to Detail
- Project Management
- Problem-Solving
- Interpersonal Communication
- System Testing
- Requirements Definition
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Collaboration
- Active Listening
- Analytical Thinking
- Goal Setting
- Professionalism
- C#
- Java
- HTMl
- Net Framework
- CSS
Accomplishments
Created the FAQ section located on Sears.com based on an internal Knowledge Base which I created, saving the company $160,000 a year.
Sole Developer responsible for 60 + applications located on company intranet.
Was nominated and chosen twice for Employee of the Month.
Timeline
Operations Analyst
Transformco (Formerly Sears)
01.2010 - Current
High School Diploma -
Skyline High School
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