Lena Shingledecker
Orlando
Summary
Dedicated and reliable employee with hands-on experience operating registers, payment processing and excellent customer service. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Nursery Associate/Lead Inventory
Parkesdale Market
Plant City, FL
01.2025 - 02.2026
- Responsible for accepting, unloading and loading plant deliveries. Updating the inventory system. Stock and set up plant displays for sale in the nursery.
- Assessing when prices for products need to be edited due to demand or lack there-of, and changing the prices in the inventory system.
- Adapted to changing seasonal demands by rotating stock and adjusting care routines for optimal plant health during varying weather conditions. Adapting to changing seasonal demands due to the markets shortcake attraction, requiring garden employees to work in a high paced food service role during 6 months of strawberry season.
- Sanitize tables and trays and maintain a smooth work flow of returning trays to the shortcake area for the production line.
- Clean up leaves and trash in the garden, dispose of trash, restock utensils and napkins, and clean tables.
- Maintaining the quality and wellbeing of the nursery and the plants inside by completing tasks such as; pest control, weed control, working with fertilizers for plant health, and cleaning/trimming plants when needed.
- Help answer questions and provide additional help packaging and transporting plants or items for customers
Animal Caretaker/Laborer
Forbes Farm
Lithia, FL
02.2024 - 09.2024
- Performed daily homestead operations such as feeding, watering, grooming, collecting eggs and milking goats.
- Monitored animals for signs of illness or injury and administered medications as prescribed by a vet.
- Maintained cleanliness and organization of barns, stables and equipment storage areas.
- Performed regular maintenance tasks such as mowing, weeding, raking, fertilizing and watering to ensure the health of lawns, gardens, nursery and plants.
- Performed general maintenance tasks such as repairing fences, gates and stalls.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms, laundry room and bathrooms to tidy and eliminate daily germs; completed daily chores such as washing dishes, washing and folding laundry and disposing trash.
- Communicated effectively with clients to address any specific requests or concerns, and demonstrated flexibility by adjusting schedules or accommodating last minute requests from clients.
Cashier/Team Member
Chef Kevin’s Reggae Yum Yum
Ft. Pierce, Florida
05.2023 - 10.2023
- Traveled between Fort Pierce and Stuart on assigned days and helped unload the tents and supplies to set up our market booth; broke down the booth and loaded everything back into the van.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, and processed payments by cash, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout and dining areas; restocked supplies as needed; adhered to health department regulations regarding the handling of food.
- Greeted customers and answered any questions about our products and services; identified needs and preferences by engaging in conversations with customers, and established good relationships with customers to create positive and memorable experiences.
Shift Leader
Little Italy of St Lucie West
Port St Lucie, FL
08.2021 - 11.2022
- Greeted customers and answered phones to help customers with questions, inquiries, and placing pick up or delivery orders; maintained positive relationships with regular customers to promote sales.
- Effectively Operated a POS system and delivery register’s accurately to ensure correct balances at the end of the day.
- Counted cash at beginning of shift and shift changes to ensure amounts are correct and have sufficient change; accessed safe for change; closed registers and locked up the restaurant at the end of the night.
- Lead a group of two to four team members working to assemble and package orders, while checking for quality and completeness; assisted in the training of new employees.
- Learned roles of other departments to provide coverage and keep store operational.
- Cleaned and sanitized counter, registers, surfaces, soda machines, floors, salad bar, bathrooms, and floors.
Education
High School Diploma -
Fort Pierce Westwood High School
Fort Pierce, FL05-2021
Skills
- Customer Service
- Spanish
- Leadership
- Money Handling
- POS Systems
- Attention to Detail
- Computer Literacy
- Adaptability
Languages
English
Spanish
Timeline
Nursery Associate/Lead Inventory
Parkesdale Market
01.2025 - 02.2026
Animal Caretaker/Laborer
Forbes Farm
02.2024 - 09.2024
Cashier/Team Member
Chef Kevin’s Reggae Yum Yum
05.2023 - 10.2023
Shift Leader
Little Italy of St Lucie West
08.2021 - 11.2022
High School Diploma -
Fort Pierce Westwood High School