Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Lena St Charles

Jackson

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

6
6
years of professional experience

Work History

Office Manager

Call A Plumber LLC
06.2024 - 11.2025
  • Streamlined office operations to enhance workflow efficiency and reduce overhead costs.
  • Managed scheduling and dispatching for service technicians, improving response times and customer satisfaction.
  • Implemented inventory management system, ensuring optimal stock levels for plumbing supplies and tools.
  • Developed training materials for new hires, fostering consistency in service delivery and operational standards.

Accountant

Call A Plumber LLC
05.2020 - 11.2025
  • CSR
  • Debt collection
  • Microsoft platforms
  • Multiple business trainings (certificates received)

Nail Tech

Personal Images
08.2022 - 02.2023
  • Nail Technician

Education

Associate of Applied Science - Business Management

Jackson College
Jackson, MI
01-2024

Graduate - undefined

Columbia Central High School
Brooklyn, MI
01-2021

Cosmetology License - undefined

Jackson Career Center
Jackson, MI
01-2021

Skills

  • Leadership
  • Communication
  • Problem-Solving
  • Creativity
  • Thrives fast-paced
  • Office administration
  • Data entry
  • Billing
  • Bookkeeping
  • Document management
  • Payroll and budgeting
  • Account reconciliation
  • Credit and collections
  • Scheduling coordination

LANGUAGES

English

Timeline

Office Manager

Call A Plumber LLC
06.2024 - 11.2025

Nail Tech

Personal Images
08.2022 - 02.2023

Accountant

Call A Plumber LLC
05.2020 - 11.2025

Graduate - undefined

Columbia Central High School

Cosmetology License - undefined

Jackson Career Center

Associate of Applied Science - Business Management

Jackson College