Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christopher Arnold

Fayetteville,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

18
18
years of professional experience
11
11
Certification

Work History

Office Manager

JSP International
02.2021 - 06.2024
  • Coordinate meetings for advancement
  • Arranging for office supplies
  • Providing general support to the rest of the staff
  • Created office guidelines and policies relating to per diem expenses, paid/sick leave, and training courses
  • Reviewed employee expense reports with department heads, consistently meeting the monthly deadline
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments

Customer Service Representative

2MaxTax Accounting & Business Institute
09.2017 - 04.2020
  • Prepared and filed federal and state taxes for clients
  • Performed administrative and clerical duties for office, to include answering phones, retrieving and returning voicemail messages, and handling all scheduling
  • Met with, tax clients prior to their appointment to make sure they have all documentation they would need ensuring appropriate forms were accurately and timely submitted
  • Proactively manage appointment scheduling and coordination using Microsoft Outlook

Site Lead

Worldwide Language Resources
08.2014 - 06.2016
  • Developed budgets and modify work procedures or processes to meet deadlines
  • Skilled at conducting needs assessments with customers in a manner that provides the proper information in order to make solid recommendations based upon their needs
  • Supervised, and conducted training for mail sorters on using computers to enter, access or retrieve data
  • Operated various types of equipment, such as computer scanning equipment, addresses, mimeographs, optical character readers, and bar-code sorters
  • Directed items according to established routing schemes, using computer controlled keyboards or voice recognition equipment

Section Leader /SSG

Department of Defense, United States Army
02.2006 - 02.2014
  • Preformed implied tasks such as security checks, functions checks on weapons and the load plans vehicles
  • Preformed pre-compact inspections on soldiers
  • Performed combat patrols in stressful austere condition such as extreme heat, enemy contact and multiple patrol throughout a24 hour period with minimum sleep
  • Commander/ driver of designated team military vehicles
  • Sound knowledge and experience in the conduct of personal security and close personal protection in a hostile environment
  • Completed rigorous basic training program, developing physical fitness, discipline, and teamwork skills
  • Deployed to XX location as part of a combat unit, executing missions with precision and maintaining high levels of situational awareness
  • Received commendation for exceptional performance during XX mission, effectively neutralizing enemy threats and ensuring the safety of fellow soldiers
  • Maintained accountability of assigned equipment worth over $XX million without any loss or damage
  • Served as a role model for fellow soldiers by demonstrating professionalism, integrity, and dedication to duty at all times

Education

Bachelor's degree - Business Administration

Strayer University
Cobb, GA
06.2017

Associate of Applied Business - Business Administration And Management

Methodist University
Fayetteville, NC
10-2016

Skills

  • Tax Experience
  • Human Resources
  • Office Management
  • Military Experience
  • Administrative Experience
  • Microsoft Outlook
  • Senior leadership
  • Conflict management
  • Policy planning
  • Team management
  • Bookkeeping
  • Typing
  • Customer service
  • Supervising experience
  • QuickBooks
  • Microsoft Excel
  • Microsoft Office
  • Fair Housing regulations
  • Microsoft Word
  • Organizational skills
  • Leadership
  • English
  • Time management
  • Office experience
  • Accounts receivable
  • Negotiation
  • Customer relations

Certification

  • Secret Clearance
  • Life saver
  • Mac / Microsoft Windows (95,98, XP, Vista), Windows7, Windows8, Windows10
  • Microsoft Office Suite (MS Office) Microsoft Word and Excel, Outlook, PowerPoint
  • CPR Certification
  • CompTIA Security+ Certification – Computing Technology Industry Association.
  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • CompTIA Certification

Accomplishments

  • Worked directly with senior leadership to develop and administer $[number] per year department budget.
  • Coordinated several special public and private events.

Timeline

Office Manager

JSP International
02.2021 - 06.2024

Customer Service Representative

2MaxTax Accounting & Business Institute
09.2017 - 04.2020

Site Lead

Worldwide Language Resources
08.2014 - 06.2016

Section Leader /SSG

Department of Defense, United States Army
02.2006 - 02.2014

Bachelor's degree - Business Administration

Strayer University

Associate of Applied Business - Business Administration And Management

Methodist University

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Christopher Arnold