Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lena walker

Cantonment,FL

Summary

Dedicated job seeker with a proven ability to meet organizational needs through consistent and organized practices. Demonstrates strong adaptability in high-pressure environments and effectively tackles new challenges. Possesses excellent problem-solving skills and a track record of building strong relationships with clients and colleagues. Committed to driving team success and delivering positive outcomes.

Overview

7
7
years of professional experience

Work History

Medical Assistant

KLB Healthcare LLC
Pensacola, FL
05.2023 - Current
  • Conducted spirometry and other diagnostic tests as requested by physicians.
  • Assisted with patient care by taking vital signs and preparing patients for examinations.
  • Maintained medical equipment cleanliness and compliance with established standards.
  • Scheduled patient appointments via phone and in person, ensuring timely access to care.
  • Relayed patient messages regarding concerns, updates, or refill requests to physicians.
  • Entered data into electronic health records, maintaining accurate medical documentation.
  • Managed patient flow and answered phones while greeting visitors professionally.
  • Organized patient charts prior to clinic sessions for efficient operations.

Assistant Supervisor

Chick-fil-A
Pensacola, FL
10.2021 - 05.2023
  • Maintained records of employee attendance and performance reviews.
  • Resolved customer complaints with prompt and effective solutions.
  • Collaborated with managers across departments to enhance organizational workflow.
  • Trained new staff on company policies, procedures, and job expectations.
  • Conducted regular team meetings to review progress towards goals.
  • Coordinated daily activities and supervised staff to maximize efficiency.
  • Assisted in recruitment by interviewing prospective candidates.
  • Reviewed customer feedback surveys to pinpoint areas for improvement.

Team Member

Chick-fil-A
Pensacola, FL
10.2018 - 10.2021
  • Performed opening and closing duties, including display setup, restocking items, and cleaning sales floor.
  • Operated cash registers to efficiently process customer payments.
  • Greeted customers upon store entry, ensuring a welcoming atmosphere.
  • Monitored expiration dates on food items to guarantee freshness.
  • Rotated through various stations in response to team requirements.
  • Assessed company operations to ensure compliance with safety standards.

Education

High School Diploma -

West Florida High School
Pensacola, FL
05-2021

Some College (No Degree) - Radiology Tech.

Pensacola State College
Pensacola, FL

Skills

Patient care and support

  • Medical equipment management
  • Appointment coordination
  • Customer service excellence
  • Effective communication skills
  • Conflict resolution strategies
  • Time management expertise

Timeline

Medical Assistant

KLB Healthcare LLC
05.2023 - Current

Assistant Supervisor

Chick-fil-A
10.2021 - 05.2023

Team Member

Chick-fil-A
10.2018 - 10.2021

High School Diploma -

West Florida High School

Some College (No Degree) - Radiology Tech.

Pensacola State College
Lena walker
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