Lena walker
Cantonment,FL
Summary
Dedicated job seeker with a proven ability to meet organizational needs through consistent and organized practices. Demonstrates strong adaptability in high-pressure environments and effectively tackles new challenges. Possesses excellent problem-solving skills and a track record of building strong relationships with clients and colleagues. Committed to driving team success and delivering positive outcomes.
Overview
7
7
years of professional experience
Work History
Medical Assistant
KLB Healthcare LLC
Pensacola, FL
05.2023 - Current
- Conducted spirometry and other diagnostic tests as requested by physicians.
- Assisted with patient care by taking vital signs and preparing patients for examinations.
- Maintained medical equipment cleanliness and compliance with established standards.
- Scheduled patient appointments via phone and in person, ensuring timely access to care.
- Relayed patient messages regarding concerns, updates, or refill requests to physicians.
- Entered data into electronic health records, maintaining accurate medical documentation.
- Managed patient flow and answered phones while greeting visitors professionally.
- Organized patient charts prior to clinic sessions for efficient operations.
Assistant Supervisor
Chick-fil-A
Pensacola, FL
10.2021 - 05.2023
- Maintained records of employee attendance and performance reviews.
- Resolved customer complaints with prompt and effective solutions.
- Collaborated with managers across departments to enhance organizational workflow.
- Trained new staff on company policies, procedures, and job expectations.
- Conducted regular team meetings to review progress towards goals.
- Coordinated daily activities and supervised staff to maximize efficiency.
- Assisted in recruitment by interviewing prospective candidates.
- Reviewed customer feedback surveys to pinpoint areas for improvement.
Team Member
Chick-fil-A
Pensacola, FL
10.2018 - 10.2021
- Performed opening and closing duties, including display setup, restocking items, and cleaning sales floor.
- Operated cash registers to efficiently process customer payments.
- Greeted customers upon store entry, ensuring a welcoming atmosphere.
- Monitored expiration dates on food items to guarantee freshness.
- Rotated through various stations in response to team requirements.
- Assessed company operations to ensure compliance with safety standards.
Education
High School Diploma -
West Florida High School
Pensacola, FL05-2021
Some College (No Degree) - Radiology Tech.
Pensacola State College
Pensacola, FLSkills
Patient care and support
- Medical equipment management
- Appointment coordination
- Customer service excellence
- Effective communication skills
- Conflict resolution strategies
- Time management expertise
Timeline
Medical Assistant
KLB Healthcare LLC
05.2023 - Current
Assistant Supervisor
Chick-fil-A
10.2021 - 05.2023
Team Member
Chick-fil-A
10.2018 - 10.2021
High School Diploma -
West Florida High School
Some College (No Degree) - Radiology Tech.
Pensacola State College
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