Dynamic server with a strong work ethic and exceptional customer service skills honed at Perkins Restaurant & Bakery. Recognized for enhancing guest satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and menu memorization, ensuring order accuracy and a seamless dining experience.
Work History
Server
Perkins Restaurant & Bakery
04.2025 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with computer system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Performed closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
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