Lendale McCall
Fayetteville,NC
Summary
Dynamic Cable Technician with extensive experience at Charter Spectrum, excelling in signal troubleshooting and customer service. Proven ability to enhance system performance through effective router configuration and quality assurance. Recognized for training junior technicians and responding swiftly to emergencies, ensuring compliance with safety protocols and building codes.
Overview
14
14
years of professional experience
Work History
Cable Technician
Charter Spectrum
Fayetteville, North Carolina
08.2017 - Current
- Inspected cable lines to identify any damage or corrosion that could affect service.
- Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
- Utilized knowledge of local building codes when performing work in order to meet safety regulations.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
- Responded promptly to emergency situations requiring immediate attention.
- Ensured that all installations met industry standards for safety and quality assurance.
- Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Trained junior technicians on best practices for installing cabling systems according to industry standards.
- Replaced defective parts or components within a cable system when necessary.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Cable Contractor
Noble Resource
Fayetteville, North Carolina
07.2013 - 08.2017
- Troubleshot issues with customer's service lines, including signal drops and outages.
- Replaced faulty components such as amplifiers, splitters, antennas and other hardware parts.
- Inspected existing cables for any damage or defects and reported findings to supervisor.
- Collaborated with team members on larger scale projects involving multiple technicians.
- Repaired faulty connections between customers' homes and outside distribution points by replacing damaged cables or connectors.
- Adhered to established policies and procedures related to customer service, safety protocols and quality control measures.
- Diagnosed problems with existing cabling infrastructures using diagnostic software applications.
- Installed, connected and tested coaxial cable for television signals.
- Configured set-top boxes according to customer specifications.
Plastic Injection Molding Machine Operator
Plastek Group
Hamlet, North Carolina
01.2012 - 07.2013
- Check quality of molded parts against specified requirements before removal from machine.
- Make minor repairs or adjustments to machines when needed during shift operations.
- Ensure that safety standards are met at all times during operation of machinery.
- Set up and operate plastic injection molding machine to cast parts from thermoplastic materials.
- Inspect finished products for defects and measure dimensions using precision instruments.
- Assist in setting up molds in presses prior to start-up activities.
- Troubleshoot problems with molds, machines, or products.
- Keep work area clean and organized in accordance with established safety procedures.
- Adhere strictly to safety regulations while operating machinery.
Package Handler
UPS
Elizabethtown, KY
06.2011 - 08.2011
- Labeled parcels accurately according to company guidelines.
- Managed inventory levels by tracking incoming and outgoing packages.
- Maintained a clean work environment by removing debris from the loading dock area.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Picked products using RF scanner to fill orders.
Education
High School Diploma -
Marlboro County High School
Bennettsville, SC05-2003
Some College (No Degree) -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Cable installation
- Signal troubleshooting
- Router configuration
- Cable testing
- Component replacement
- Building code compliance
- Customer service
- Team collaboration
- Quality assurance
- Emergency response
- Equipment maintenance
- Technical documentation
- Training junior technicians
- Safety protocols
- Customer education
- System configuration
- Cable arrangements
- System repairs
- Fiber optic splicing
- Service calls
- Troubleshooting
- Network troubleshooting
- Signal testing
- Technical support
- Hand tool proficiency
Timeline
Cable Technician
Charter Spectrum
08.2017 - Current
Cable Contractor
Noble Resource
07.2013 - 08.2017
Plastic Injection Molding Machine Operator
Plastek Group
01.2012 - 07.2013
Package Handler
UPS
06.2011 - 08.2011
High School Diploma -
Marlboro County High School
Some College (No Degree) -
Fayetteville Technical Community College
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