Lenia Christensen
Summary
Clinical informatics specialist with diverse experience that includes 20 years of clinical experience and 12 years of Epic application support, which also includes project management experience
Practical leader who can deliver strategic design while mentoring teams to deliver results. Effective and organized with a drive for fostering exceptional patient care and overall efficiency.
Overview
20
20
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Epic Acute/Clinical Informatics
Novant
08.2022 - Current
- Clinical documentation specialist for inpatient and emergency medicine workflows. An SME that works as a liaison between key business stakeholders and the Information Technology department.
- Responsible for working with stakeholders to understand their business needs and working with IT partners to evaluate, estimate, plan, and implement solutions that meet the business needs, goals and objectives. Provide advice and direction according to project scope and organizational requirements
- Models and analyzes current state and future state processes; fosters understanding of how project impacts current state for the applications me
- Creates and manages traceability matrix to ensure alignment between requirements, design, build, and testing/QA
- Drives the solution selection process and helps identify which solution best fits the business need which includes: Vendor product research, scenario scripting, vendor selection criteria/scoring methodology.
- Worked with multiple teams (Epic and non-Epic) to facilitate a process to gather information and decisions that the project team requires to meet established goals.
Travel Nurse
Prolink
01.2021 - 07.2023
- Travel Nurse (IMCU/PCU) Lexington Medical Center| Lexington, SC | Feb 26-July 1, 23
- Travel Nurse (PCU/ER) Genesis Medical Center| Davenport, IA | Jan 1-Feb 14, 21
- Travel Nurse (PCU) | Aspirus Health Care |Wausau, WI | OCT 1- Dec 17, 2020
- Travel Nurse (ER) | Memorial Medical Center |Hollywood, FL | Jun 20-Sept 26, 2020
Manager of Ancillary Clinical Applications
Medical University Of South Carolina
04.2015 - 01.2021
- Managed Epic Applications: Ambulatory, Beacon, Healthy Planet and Phoenix
- Collaborated with leadership to integrate multiple 3rd party systems into EMR.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Epic Care Ambulatory Analyst/Team Leader
Medical University Of South Carolina
08.2010 - 03.2015
- Lead Analyst responsible for Ambulatory clinical workflows
- Managing Resources, timelines, and FTE allocations to projects
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
Charge Nurse
Medical University Of South Carolina
04.2004 - 08.2011
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Collaborated with other healthcare professionals to provide quality patient care.
Education
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL 06.2008 - 06.2011
Associate of Applied Science - Nursing
Central Carolina Technical College
Sumter, SC 1998.06 - 2001.06
Skills
- Expert in Epic applications: ASAP, and AMB workflows
- Understanding of IT-related issues from the user's perspective
- Information Systems Improvements
- Strong communication skills
- Workflow Processes
- Team Leadership
- Complex Problem-Solving
- Skill and experience in IT project management and software implementation
Accomplishments
20 years of Clinical Experience a Registered Nurse
10 years as Epic Ambulatory Expert/Manager
2 years of Clinical Informatics Specialist for Epic ClinDoc and ASAP
Certification
Epic Amb proficiency (previously certified)
Epic Informatics certification
Timeline
Epic Acute/Clinical Informatics
Novant
08.2022 - Current
Travel Nurse
Prolink
01.2021 - 07.2023
Manager of Ancillary Clinical Applications
Medical University Of South Carolina
04.2015 - 01.2021
Epic Care Ambulatory Analyst/Team Leader
Medical University Of South Carolina
08.2010 - 03.2015
Bachelor of Science - Nursing
Jacksonville University
06.2008 - 06.2011
Charge Nurse
Medical University Of South Carolina
04.2004 - 08.2011
Associate of Applied Science - Nursing
Central Carolina Technical College
1998.06 - 2001.06
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