Lenice Lauderdale-Word
Tupelo,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Front Desk Clerk/ Billing and Coding Specialist
North Mississippi Physical Therapy Services
04.2005 - Current
- Provide administrative support to Therapist and interpreted medical report and data to assign ICD-10 codes, entered diagnosis codes and patient information into billing software
- Perform insurance verification, pre-certifications, and pre-authorizations
- Entered procedures and diagnosis codes and patient information into billing software to streamline account management and invoicing; modifiers, and verified diagnosis
- Managed all front-office activities to optimize facility workflows and patient management and provide comprehensive administrative support to clinic and office managers, including appointment management, billing and collections, and customer service
- Created and maintained confidential patient files.
Assistant Director/Teacher
Little Blessing Daycare & Learning Center
06.2003 - 04.2005
- Planned and implement educational programs for 50 children
- Maintain supplies and materials
- Trained workers as required
- Assure compliance with all health, safety, and licensing regulations.
Receptionist
Cardiovascular Associates
01.2002 - 02.2003
- Perform receptionist/clerical duties and collect payments
- Answer phones and respond to fax inquiries
- Manage traffic for a 100+ employee company
- Schedule and coordinate all return appointments for physicians and outpatient test areas
- Confirm and reschedule all appointments.
Business Office Clerk
North Mississippi Medical Center Family Residency Center
10.2000 - 01.2002
- Answer phones and greet customers
- Schedule appointments, and enter patient information
- Handle payment window
- File patient records.
Office Assistant
North Mississippi Medical Center MedServe
09.1999 - 10.2000
- Answer phones
- Initial registration and greeting patients
- Enter patient demographics and check for information updates
- Collect payments.
Child Care Attendant
North Mississippi Medical Center Wellness Center
01.1994 - 12.1994
- Ensure Safe environment for all children
- Compile monthly statistical report and member payment records
- Plan and implement activities for children.
Education
Master of Health Administration in Administration/Informatics -
University of Phoenix
Phoenix, AZ06.2013
Bachelor of Science in Health Administration -
University of Phoenix
Phoenix, AZ09.2010
Associate of Science in Child Development Technology -
Northeast Community College
Booneville, MS05.1994
Skills
- Typing: 45 wpm
- Strong analytical and organizational skills
- Excellent interpersonal skills, phone manner, and office etiquette
- Software: All windows operating systems, Microsoft Word, Excel, Word Perfect, and PTOS
- Data Entry
- Customer Service
Personal Information
Title: Administrative Assistant
Timeline
Front Desk Clerk/ Billing and Coding Specialist
North Mississippi Physical Therapy Services
04.2005 - Current
Assistant Director/Teacher
Little Blessing Daycare & Learning Center
06.2003 - 04.2005
Receptionist
Cardiovascular Associates
01.2002 - 02.2003
Business Office Clerk
North Mississippi Medical Center Family Residency Center
10.2000 - 01.2002
Office Assistant
North Mississippi Medical Center MedServe
09.1999 - 10.2000
Child Care Attendant
North Mississippi Medical Center Wellness Center
01.1994 - 12.1994
Master of Health Administration in Administration/Informatics -
University of Phoenix
Bachelor of Science in Health Administration -
University of Phoenix
Associate of Science in Child Development Technology -
Northeast Community College
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