Lenishay Anderson
Los Angeles,California
Summary
Driven Virtual Assistant with a proven track record at Remote Task, excelling in CRM management and elevating client experiences through exceptional communication. Demonstrated ability to manage multiple priorities effectively, enhancing operational efficiency and customer satisfaction without compromising detail or deadlines.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Remote Task
Beverly Hills, CA
08.2020 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
Education
Apprentice Certificate - Electrical Engineering
Intercoast College
Carson, CA04.2014
Associate In Art - Art/business
Santa Monica College
Santa Monica, CA04.2009
Art
Washington Preparatory High School
Los Angeles, CA06.2003
Diploma -
Saint Michael Elementary
Los Angeles, CA01.1999
Skills
- Calendar Management
- CRM Management
- Social Media Updating
- Document Preparation
- Expense Tracking
Affiliations
I'm currently affiliated with the girls incorporation
Timeline
Virtual Assistant
Remote Task
08.2020 - Current
Apprentice Certificate - Electrical Engineering
Intercoast College
Associate In Art - Art/business
Santa Monica College
Art
Washington Preparatory High School
Diploma -
Saint Michael Elementary