Daphne Nealy
Chambersburg,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Wellspan Health
05.2007 - Current
- Prepared and administered medications to alleviate patient symptoms.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Human Resources Specialist
VisionQuest National
04.2003 - 04.2007
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Collaborated with managers to identify and address employee relations issues.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
Bachelor of Science - Business Administration
Colorada Technical University
Colorado Springs, CO10.2024
Skills
- Electronic Health Records
- HIPAA Compliance
- Medical Terminology
- Patient Flow Management
- Medical Billing
- Internal Communications
- Employment law compliance
- Recruiting
- Employee Surveys
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Wellspan Health
05.2007 - Current
Human Resources Specialist
VisionQuest National
04.2003 - 04.2007
Bachelor of Science - Business Administration
Colorada Technical University