Leo Esteves
Elizabeth,NJ
Summary
Goal-oriented individual with strong ability to greet and assist high volume of customers, adept at recommending merchandise tailored to individual requirements. Proficient in creating visually appealing displays that effectively promote higher sales. Experienced in efficiently completing cash register transactions and maintaining meticulous records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Floor & Decor
09.2022 - Current
- Provided personalized design consultations to clients, leading to a 20% increase in customer satisfaction and project completion rates
- Participated in ongoing product training and development programs to stay up to date with industry trends and improve customer service effectiveness
- Worked closely with the inventory team to ensure product availability and timely restocking, reducing out-of-stock incidents by 15%, and contributing to consistent sales growth
Maintenance
Tecnaut Auto Body Repair Inc.
03.2022 - 06.2022
- Conducted hands-on repairs, including replacing damaged auto parts and performing new paint jobs on various motor vehicles
- Managed customer calls, providing damage assessments over the phone, resulting in a 15% improvement in customer satisfaction and repeat business
- Collaborated with a small team to optimize workflow and foster a productive workplace, improving repair turnaround time by 10%
Assistant to the Manager
Manhattan Drug Co.
08.2021 - 09.2021
- Assisted in reviewing and processing over 50+ shipment orders weekly, ensuring timely and efficient delivery of health and nutrition products across the United States
- Coordinated with warehouse teams to reduce shipment processing time by 20%, meeting daily order deadlines
- Gained hands-on experience managing daily operations and improving team productivity through positive interpersonal communication, fostering a supportive work environment
Education
Bachelor of Business Administration (BBA) - Marketing
New Jersey Institute of Technology (NJIT)
Newark, NJ05.2026
Diploma -
Thomas Jefferson Arts Academy
Elizabeth, NJ06.2022
Skills
- Time Management
- Attention to Detail
- Microsoft Office
- Excel
- PowerPoint
- Digital Marketing Tools
- Google Analytics
- Sales Management
- Customer Relationship Management
- Brand Development
- Teamwork
- Market Research
- Communication
- Customer Service
Hobbies and Interests
- Consumer Trends
- Branding
- Digital Marketing
- Sports
- Sneakers
- Fashion
- Music
- Outdoor Activities
- Reading
Timeline
Sales Associate
Floor & Decor
09.2022 - Current
Maintenance
Tecnaut Auto Body Repair Inc.
03.2022 - 06.2022
Assistant to the Manager
Manhattan Drug Co.
08.2021 - 09.2021
Diploma -
Thomas Jefferson Arts Academy
Bachelor of Business Administration (BBA) - Marketing
New Jersey Institute of Technology (NJIT)
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