Leo Garcia
San Antonio,TX
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Director
Tenenbaum Jewelry Store
05.2024 - 07.2025
- 25 plus years of luxury store experience
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Connected with prospects through cold calling and local-area networking.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Neiman Marcus
01.2007 - 2024
- Assist an average of 20 customers per day in finding or selecting items and providing recommendations.
- Achieve improved sales results with persuasive communication while addressing client needs.
- Demonstrate a commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
- Pricing merchandise, stock, replenish and organize inventory with accuracy and efficiency.
Assistant Manager
Louis Vuitton Saks Fifth Avenue
01.1998 - 01.2007
- Promoted from Associate to Assistant Manager after one year of service.
- Assist Manager in all operations to include inventory management, transfers, receiving shipments, staff training, scheduling.
- Supported Store Manager in increasing our month-to-month sales revenue by 30%.
- Responsible for monthly business recap, customer related issues, customer counts, and demographic reports.
- Assist team members in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and clean up.
- Provide excellent communication and recognize outstanding contributions by all team members.
Education
Business Management
St. Philips College
San Antonio, TXSkills
- Customer relationship development
- Strong communication skills
- New account development
- Time management
- POS software system
- Critical thinking
- Luxury brand knowledge
- Collaboration
- Excellent at upselling accessories
- Exceptional in a high-traffic environment
- Assist with Spanish speaking customers
- Proficient in Microsoft office
Certification
- Electric Vehicle Certification
- San Antonio TX
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Director
Tenenbaum Jewelry Store
05.2024 - 07.2025
Sales Associate
Neiman Marcus
01.2007 - 2024
Assistant Manager
Louis Vuitton Saks Fifth Avenue
01.1998 - 01.2007
Business Management
St. Philips College