Leo Gonzalez
Los Angeles,CA
Summary
Positive and upbeat Dispensing Optician proficient in different types of glasses and contacts. Accomplished helping customers select corrective devices that meet unique needs. Bringing 22 years of experience and extensive expertise in Opticianry. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Optical Manager
Alameda Family Optometry
Vernon, CA
03.2015 - Current
- Monitored daily operations of the optical department to ensure smooth workflow.
- Performed administrative tasks such as scheduling appointments and processing payments.
- Managed and trained optical staff to ensure quality customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recommended specific lenses, coatings and frames to suit individual client needs.
Education
ABO/NCLE - Opticianry
American Career College
Los Angeles, CA03.2001
Skills
- Laboratory Operations
- Workflow Coordination
- Customer Service
- Optical Needs Assessment
- Glasses Repair
- Product and Service Recommendations
Certification
- ABO/NCLE CERTIFIED
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Optical Manager
Alameda Family Optometry
03.2015 - Current
ABO/NCLE - Opticianry
American Career College
- ABO/NCLE CERTIFIED
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