Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Certification
Licensed Dispensing Optician Apprenticeship #LDO001960
Timeline
Hi, I’m

Joyce Allen

Sandy Springs,GA
Joyce Allen

Summary

Seeking to join a team of excellence and structure to ensure all of clients and staff partners objectives are resolved in a timely manner.

Overview

13
years of professional experience
1
Certification

Work History

Walmart Vision Center

Optical Manager
03.2004 - 09.2016

Job overview

  • Assistant Manager in Health and Wellness
  • Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Augusta Technical College
Augusta, GA

from Cyber Security

University Overview

Warren County High School
Warrenton, GA

High School Diploma/Some College from Human Resources Management

University Overview

Dekalb Tech 2010 did not graduate.

Skills

  • Optical knowledge
  • Optical dispensing
  • Frame adjustments
  • Appointment Scheduling
  • Optical Equipment Operation
  • Workflow Coordination
  • Document Management
  • Quality Inspections
  • Laboratory Operations
  • Lens fitting
  • Customer Service
  • Attention to Detail
  • Fittings
  • Verifying prescriptions
  • Frame Repair
  • Insurance approvals
  • Patient History Documentation
  • Conducting fittings
  • Billing Processing
  • Analytical Thinking
  • Children's eyewear
  • Work Order Preparation
  • Quality Control
  • MS Office
  • Product and Service Recommendations
  • Inventory Management
  • Patient testing
  • Optical Display Arrangements
  • Optical Needs Assessment
  • Selecting frames
  • Administrative Functions
  • Managing repairs
  • Supply and Equipment Ordering
  • Student Optician Training Supervision
  • Transaction Processing
  • Data Verification
  • Assistive Equipment Instruction
  • Product Upselling
  • Optical equipment testing
  • Provider Training
  • Prescription Evaluation

Key Qualifications

Key Qualifications
  • Over 12 years of extensive experience in a fast-paced retail environment and medical environment.
  • Consistent in achieving store sales quotas over my entire employment span.
  • Passionate about great customer service through listening, a positive attitude, and prompt follow-up.

References

References
Available upon request.

Certification

License Dispensing Optician

Licensed Dispensing Optician Apprenticeship #LDO001960

Licensed Dispensing Optician Apprenticeship #LDO001960

Licensed Optician Apprenticeship

Timeline

Optical Manager
Walmart Vision Center
03.2004 - 09.2016
Augusta Technical College
from Cyber Security
Warren County High School
High School Diploma/Some College from Human Resources Management
Joyce Allen