Leo Koellner
9 Cynthia Circle, Orchard Park,New York
Summary
Accomplished sales representative with a passion for high quality customer service. More than four years of experience in a sales environment with a proven track record for exceeding goals and managing a large territory. Established reputation as a very able communicator, at ease under pressure, and comfortable selling in either a virtual or in-person setting.
Overview
5
5
years of professional experience
Work History
Associate District Manager
ADP
Buffalo, NY
07.2021 - 01.2022
- Facilitated sale of cloud based payroll and human resource solutions to small businesses
- Analyzed client portfolios and identified opportunities for growth and future payroll needs
- Successfully signed new clients through cold calling, networking, marketing and prospective leads
- Completed call reports, paperwork and on-going personal training by required deadlines
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Prepared and delivered presentations to certified public accountants to highlight offerings and secure new business referrals
- Met and exceeded monthly goals including winning various sales contests
- Brought in two new customers by leveraging proactive networking approaches and sound product knowledge and sales skills
Sales Representative
Pool Mart
Orchard Park, NY
05.2017 - 05.2021
- Delivered exceptional customer service and exceeded sales goals for five consecutive years
- Planned and executed opening of new store location
- Chosen by management to mentor and train new associates
- Authorized and organized outside calls for service, including handling off-site repairs
- Completed annual training in water chemistry, mastering product knowledge, and sales training
- Efficiently managed and organized inventory, as well as handled large cash and credit card sales
Internship
Lake Shore Savings Bank
Dunkirk, NY
01.2020 - 04.2020
- Delivered support by handling broad range of routine and special requirements under supervision of VP of Human Resources
- Assisted full time accountants by analyzing, editing and checking daily financial reports
- Created and conducted employee surveys
- Utilized spreadsheets, databases and other financial computer applications to support analysts
- Gained experience in diverse areas of banking
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
Education
Bachelor of Science - Business Administration
State University of New York
Fredonia, NY05.2021
Skills
- Presentation skills
- Territory management
- Communication skills
- Organizational skills
- Business analysis
- Network development
- Account servicing
- Lead prospecting
- Sales expertise
- Customer relationship management
- Staff Training
- Client Service
- Account development
- Interpersonal communication skills
Community Service
Volunteer and Founding Member, Rachael Warrior Foundation
Volunteer and Voice of Hope Winner, The American Cancer Society
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate District Manager
ADP
07.2021 - 01.2022
Internship
Lake Shore Savings Bank
01.2020 - 04.2020
Sales Representative
Pool Mart
05.2017 - 05.2021
Bachelor of Science - Business Administration
State University of New York
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