Leo Neuman
Stroud,OK
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Hotel Front Desk Clerk
Hampton Inn By Hilton
Stroud, Oklahoma
09.2025 - Current
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Managed reservations through hotel management software and ensured accuracy.
- Provided information about hotel amenities and local attractions to guests.
- Maintained a clean and organized front desk area for optimal guest experience.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Ensured that all guest requests were met promptly, courteously and efficiently.
Education
Stroud Public Schools
Stroud, OKSkills
- Customer service
- Front desk operations
- Reservation management
- Conflict resolution
- Time management
- Attention to detail
- Problem-solving aptitude
- Communication
- Time management abilities
- Multitasking Abilities
Timeline
Hotel Front Desk Clerk
Hampton Inn By Hilton
09.2025 - Current
Stroud Public Schools