Leonel Aguilar
Technical Support
Cartago,Cartago
Summary
Technological skills, with excellent experience in customer service and sales, maintenance and computer support. I am currently looking for a opportunity that allows me to work alongside an expert team of talented teammates
Overview
2025
2025
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
Customer Service Agent
Amazon
07.2022 - Current
KDP Support Agent T2
A2C Support Agent
Escalation
POET
Proyectos E Inversiones Tecnológicas
PROINTEC
1 2015 - 3 2022
- Technical Support
- Accounting
- Worksheet management
- Electronic Invoicing Management applications in Oracle and Odoo
- Oracle reports
- Hardware and Software Technical Support
- Customer Service
Education
High School Diploma - Desktop Component Repair
Liceo Manuel Emilio Rodriguez Echeverría
02.2005 - 12.2011
Diploma - Computer Programmer, Data recovery
Colegio Universitario De Cartago
01.2016 - Current
Skills
Performance Optimization
Desktop support
Leadership
Communication
Motivator & Leader
Teamwork
Proactive
Technical issues analysis
Good Listener
Problem solving
Friendly and Professional Attitude
Integrity
Innovative
Software
Windows/Linux
Timeline
Customer Service Agent
Amazon
07.2022 - Current
Diploma - Computer Programmer, Data recovery
Colegio Universitario De Cartago
01.2016 - Current
High School Diploma - Desktop Component Repair
Liceo Manuel Emilio Rodriguez Echeverría
02.2005 - 12.2011
Proyectos E Inversiones Tecnológicas
PROINTEC
1 2015 - 3 2022
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