Summary
Overview
Work History
Education
Skills
Timeline
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Leon Alarcon

Clarksville,NY

Summary

Dynamic and engaging professional with a proven track record at Old Glory Distilling, excelling in customer service and team training. Strong multitasker skilled in cash transactions and enhancing guest experiences, consistently achieving high satisfaction levels. Recognized for developing loyal clientele and mentoring new associates to drive sales and operational efficiency.

Overview

3
3
years of professional experience

Work History

Server

Pucketts
09.2022 - 01.2023
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Processed customer orders accurately using point-of-sale systems, enhancing efficiency during peak hours.
  • Collaborated with kitchen staff to coordinate timely order preparation and delivery for optimal guest experience.

Lead Retail Sales Associate

American Eagle Outfitters, Inc
02.2023 - 09.2024
  • Led team in achieving sales targets through effective product knowledge and customer engagement
  • Trained and mentored new associates on company policies and sales techniques
  • Enhanced customer satisfaction by providing personalized shopping experiences
  • Managed inventory processes, ensuring accurate stock levels and timely replenishment

Bartender

Old Glory Distilling
10.2024 - Current
  • Mixed and served a variety of cocktails, ensuring consistent quality and customer satisfaction.
  • Managed bar inventory, tracking stock levels and placing orders to reduce waste.
  • Trained new bartenders on cocktail preparation techniques and customer service standards.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Bachelor of Science - Psychology

Austin Peay State University
Clarksville, TN
05-2027

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Handling difficult customers
  • Memory retention
  • Team training and development
  • Cash and credit transactions

Timeline

Bartender

Old Glory Distilling
10.2024 - Current

Lead Retail Sales Associate

American Eagle Outfitters, Inc
02.2023 - 09.2024

Server

Pucketts
09.2022 - 01.2023

Bachelor of Science - Psychology

Austin Peay State University