Leon Hollins
Houston,TX
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
30
30
years of professional experience
Work History
Owner
Load Shift King
01.2009 - 12.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Specialized Marketing Rep
West Teleservices
01.1994 - 11.2008
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
- Developed compelling marketing materials for product launches, resulting in heightened consumer interest and sales growth.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Conducted market research to identify trends and opportunities, informing strategic marketing decisions.
Operator
Sitel
02.1998 - 11.2003
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Education
No Degree - Business Administration And Management
San Antonio College
San Antonio, TXSkills
- Business Management
- Budget Administration
- Administrative Oversight
- KPI Management
Timeline
Owner
Load Shift King
01.2009 - 12.2023
Operator
Sitel
02.1998 - 11.2003
Specialized Marketing Rep
West Teleservices
01.1994 - 11.2008
No Degree - Business Administration And Management
San Antonio College
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