Leona Phillips
Phoenix,AZ
Summary
Proven Administrative Assistant at Tri-Mega Mechanical, adept in customer service and data entry, excels in office administration and Microsoft Word. Demonstrated ability to enhance workflow efficiency by over 30%, leveraging strong time management and administrative support skills. Cultivated vital relationships, ensuring seamless operations and superior service delivery.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Tri-Mega Mechanical
Glendale
10.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Animal Control Officer
Kayenta Township
Kayenta, AZ
10.2022 - 08.2023
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
Hostess
Mesa Grill At The Sedona Airport
Sedona, AZ
02.2019 - 07.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate Of Applied Science - Veterinary Technology
Anthem College
Phoenix, AZ02.2012
High School Diploma -
Monument Valley High School
Kayenta, AZ05.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Administrative Support
Timeline
Administrative Assistant
Tri-Mega Mechanical
10.2023 - 08.2024
Animal Control Officer
Kayenta Township
10.2022 - 08.2023
Hostess
Mesa Grill At The Sedona Airport
02.2019 - 07.2019
Associate Of Applied Science - Veterinary Technology
Anthem College
High School Diploma -
Monument Valley High School