Leona Short
Indianapolis,IN
Summary
Dedicated Property Administrator with expertise in tenant relations and customer service. Skilled in accounts receivable and maintenance scheduling, driving efficient property operations and enhancing tenant satisfaction.
Overview
18
18
years of professional experience
Work History
Property Administrator
Cushman & Wakefield
09.2015 - Current
- Managed property operations, ensuring compliance with company policies and local regulations.
- Facilitated tenant communications by addressing inquiries and resolving issues promptly.
- Directed lease administration processes, including renewals and modifications, to ensure precision and efficiency.
- Cultivated and sustained vendor relationships while negotiating contracts to enhance service delivery.
- Established rent collection procedures to enhance cash flow and reduce delinquencies.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Management Associate
Cassidy Turley
01.2008 - 01.2015
- Recorded time allocated to projects and updated master tracking documents.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Developed strong relationships with clients to ensure long-term growth and loyalty for the company.
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
Education
High School Diploma -
Broad Ripple High School
Indianapolis, INSkills
- Tenant relations and customer service
- Property inspections
- Accounts receivable
- File management
- Invoice processing
- Rent collection
- Administrative tasks and support
- Real estate law
- Spreadsheet tracking
- Property tours and inspections
- Maintenance scheduling
- Preventive Maintenance
- Administrative support
Timeline
Property Administrator
Cushman & Wakefield
09.2015 - Current
Management Associate
Cassidy Turley
01.2008 - 01.2015
High School Diploma -
Broad Ripple High School