LEONARD BENITO
Lebanon,USA
Summary
Results-driven Sales Management and Property Management professional with 10 years of experience in multi-site, multi-family and commercial operations. Resolved tenant issues, and coordinated maintenance to ensure occupancy and compliance. Expertise in sales outreach, investor reporting, and CRM tools enhances resident retention and operational efficiency.
Overview
14
14
years of professional experience
Work History
Multi Site Property Manager
615 Property Investment Group
Mount Juliet, TN
04.2026 - Current
- Managed daily operations across multiple properties for efficient performance.
- Developed budgets for property expenses and monitored financial performance.
- Oversaw property maintenance schedules to ensure timely repairs and upkeep.
- Conducted regular property inspections to maintain compliance with regulations.
- Coordinated tenant communications to address concerns and enhance satisfaction.
MULTI SITE COMMUNITY MANAGER
Volunteer Properties
Lebanon, USA
04.2024 - 11.2025
- Managed operations of multi-site apartment complexes, ensuring efficient functioning and tenant satisfaction.
- Oversee preparation of monthly reports, and other documents for investors by the management agreement.
- Resolve tenant relations issues to ensure their satisfaction, particularly maintenance requests.
- Resolved tenant relations issues, enhancing satisfaction by promptly addressing maintenance requests.
- Oversee the property regularly, and do inspections of hallways, and vacant units to make sure ready for occupancy.
- Oversee the billing process including payment of invoices and disbursement of funds.
- Make sure to implement open houses and do outreach marketing in the nearby establishments to reach out to inquiries and prospective tenants.
- Proper coordination with the Maintenance Supervisor regarding work requests and ensuring to execute the job promptly.
DISTRICT OPERATION MANAGER
Valet Living, LLC.
Nashville, USA
01.2023 - 03.2024
- Responsible for creating a team of service valets to accomplish one goal of customer satisfaction.
- Responsible for hiring, recruiting, training and developing part-time service valets in an assigned district.
- Responsible for addressing property management/tenants concerns and making sure to solve the issue right away.
- Maintained cooperative relationships and communication with property staff through daily site visits and timely responses to inquiries.
PROPERTY MANAGER
GVA Property Management Inc.
Nashville, USA
08.2022 - 12.2023
- Managed operations of 92-unit complex, enhancing tenant experience and property value.
- Resolve tenant relations issues to ensure their satisfaction, particularly maintenance requests.
- Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives.
- Addressed tenant relations issues, improving satisfaction through timely resolution of maintenance requests.
- Oversee the billing process including payment of invoices and disbursement of funds.
- Oversee preparation of monthly reports, and other documents for investors by the management agreement.
- Implemented open houses and conducted outreach marketing to attract inquiries and prospective tenants.
- Proper coordination with the Maintenance Supervisor regarding work requests and making sure to execute the job promptly.
PROPERTY MANAGER
NIC Real Estate Group, Inc.
Los Angeles, USA
01.2014 - 07.2022
- Managed operations for over 310 residential, commercial, and retail units, improving occupancy and service consistency.
- Negotiated vendor and client contracts to secure favorable terms and control operating costs.
- Conducted regular property inspections to identify deficiencies and schedule timely repairs.
- Resolved resident complaints and expedited maintenance requests, resulting in improved tenant satisfaction.
- Performed thorough tenant screening to reduce risk and maintain lease compliance.
- Prepared, reviewed, and submitted property operating budgets, ensuring alignment with owner expectations.
- Maintained contract records and managed timely renewals to ensure continuous service delivery.
- Managed and executed maintenance projects in addition to daily requests to maintain property standards.
- Hired, trained, and supervised onsite managers to improve team performance and operational oversight.
- Served legal notices per property bylaws to enforce lease terms and protect owner interests.
- Promoted positive relationships with owners and tenants through proactive issue management and follow-through.
NATIONAL SALES MANAGER
Sun Pharma Philippines, Inc.
Philippines, Philippines
09.2012 - 12.2013
- Managed client relationships the Central Nervous System and Gastro Franchise.
- Led 20 professional medical reps and 4 district sales managers in startup environment, fostering team development and market penetration.
- Designed the sales model and area configuration of territories across the Archipelago.
- Developed my District Sales Manager (DSM) into the next-level manager in the organization.
- Reported directly to the Country I lead and International Product Manager.
- Teamed up in launching Olanzapine ODT 10mg in the market. The company was the 3rd generic company to do it.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, MARKETING MANAGEMENT
University of San Carlos
Cebu City, PhilippinesSkills
- RealPage and Onsite
- AppFolio
- MS Office
- Outlook AIR CRE
- Salesforce
- Budget Management
- Customer management
- Sales management
- Commercial/Retail Property/Multi-family Property Management
- Negotiation
- Leadership
Timeline
Multi Site Property Manager
615 Property Investment Group
04.2026 - Current
MULTI SITE COMMUNITY MANAGER
Volunteer Properties
04.2024 - 11.2025
DISTRICT OPERATION MANAGER
Valet Living, LLC.
01.2023 - 03.2024
PROPERTY MANAGER
GVA Property Management Inc.
08.2022 - 12.2023
PROPERTY MANAGER
NIC Real Estate Group, Inc.
01.2014 - 07.2022
NATIONAL SALES MANAGER
Sun Pharma Philippines, Inc.
09.2012 - 12.2013
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, MARKETING MANAGEMENT
University of San Carlos