Leonard Riccardi
Cottonwood Heights,UT
Summary
Dynamic Service Supervisor at Greystar Property Management, adept at enhancing customer satisfaction through expert problem-solving and preventive maintenance. Proven track record in HVAC and plumbing repairs, while fostering a collaborative team environment. Successfully coordinated maintenance schedules, ensuring optimal system performance and timely issue resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sevice Supervisor
Greystar Property Management
Salt Lake, UT
04.2021 - Current
- Enhanced customer satisfaction through resolving issues with expert s
- Held weekly team meetings to review goals and objective
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Performed routine maintenance and repairs on various apartment systems, such as plumbing, electrical, heating and cooling, security, and appliances.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Assisted with emergency situations that arise during business hours or after-hours.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Developed preventative maintenance schedules for all equipment and systems in the apartments.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Monitored inventory levels for spare parts and supplies used for apartment maintenance.
- Ordered parts and supplies needed for maintenance tasks.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
South High
Salt Lake City, UT06-1982
Skills
- Customer service
- Problem solving
- Preventive maintenance
- HVAC maintenance
- Plumbing repairs
- Electrical troubleshooting
Certification
epa certification , cpo licsence
Timeline
Sevice Supervisor
Greystar Property Management
04.2021 - Current
High School Diploma -
South High