Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Leonard "Chuck" Neely

Staatsburg,GA

Summary

Dynamic Sales Manager with a proven track record at TrueGreen, excelling in consultative selling and customer relationship management. Achieved consistent sales growth by leveraging product knowledge and exceptional customer service skills. Recognized for building strong client relationships and enhancing customer satisfaction, driving retention and loyalty in competitive markets.

Overview

41
41
years of professional experience

Work History

Sales Manager

TrueGreen
01.2018 - 07.2025
  • Sold a full range of residential landscaping services including lawn care, mosquito control, outdoor pest treatments, and tree/shrub care to clients across the U.S.
  • Educated homeowners on customized service plans designed to improve curb appeal and increase home value.
  • Delivered exceptional customer service by setting realistic expectations, scheduling timely treatments, and proactively resolving issues.
  • Maintained high customer satisfaction and retention by building trust and rapport with clients.
  • Consistently met or exceeded sales targets through strong product knowledge, active listening, and consultative selling techniques.

Operations Manager/Marketing Manager

Bed Bath & Beyond
09.2009 - 11.2017
  • Led and developed a successful sales team focused on home goods, electronics, furniture, and seasonal merchandise, consistently achieving sales targets.
  • Managed full store operations, including staffing, scheduling, inventory control, merchandising, and customer service.
  • Oversaw all HR functions: recruiting, interviewing, hiring, training, performance evaluations, disciplinary actions, and terminations.
  • Directed daily activities of associates across departments to ensure smooth workflow and alignment with company goals.
  • Implemented local marketing and promotional strategies to boost in-store traffic and increase product visibility.
  • Maintained optimal stock levels through accurate inventory tracking and timely replenishment.
  • Monitored sales floor activity to ensure excellent customer service and address any service gaps in real-time.
  • Scheduled associates and assigned job responsibilities to maximize team productivity and sales performance.

Store Manager

Bi-Lo Grocery Store
02.1984 - 07.2007
  • Led a high-performing sales team in a fast-paced grocery environment, consistently meeting or exceeding sales targets.
  • Managed daily store operations including staffing, inventory, merchandising, and customer service.
  • Purchased food and grocery merchandise from vendors, ensuring quality, cost-effectiveness, and alignment with customer demand.
  • Created and managed store budgets, monitored expenses, and performed accounting functions to maintain profitability.
  • Handled all personnel responsibilities, including recruitment, interviewing, hiring, onboarding, training, performance evaluations, corrective actions, and terminations.
  • Monitored the sales floor to ensure exceptional customer satisfaction and prompt issue resolution.
  • Conducted regular inventory counts, placed orders, and maintained appropriate stock levels to prevent shortages or overstock.
  • Assigned daily job duties to team members based on store needs and individual strengths, optimizing productivity and efficiency.

Education

Statesboro High School
Statesboro, Georgia
06-1985

Skills

  • Consultative Selling
  • Customer Relationship Management
  • Negotiation & Closing Techniques
  • Product Knowledge & Demonstration
  • Upselling & Cross-selling
  • Customer Needs Assessment
  • Team Leadership & Development
  • Staff Recruitment & Hiring
  • Performance Management & Evaluations
  • Training & Coaching
  • Conflict Resolution & Discipline
  • Customer Service Excellence

Timeline

Sales Manager

TrueGreen
01.2018 - 07.2025

Operations Manager/Marketing Manager

Bed Bath & Beyond
09.2009 - 11.2017

Store Manager

Bi-Lo Grocery Store
02.1984 - 07.2007

Statesboro High School

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Leonard "Chuck" Neely