Leonardo Angulo
Chula Vista,California
Summary
Substantial work experience in customer service committed to providing outstanding customer service by being courteous, respectful and connecting with guests to maximize loyalty. Hardworking, reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service in fast paced environments. Always strives to exceed in performance.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
Chula Vista, CA
06.2021 - 12.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Rotated through series of different stations based on team needs.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06-2023
Skills
- Payment processing
- Issue resolution
- POS systems
- Customer assistance
- Customer order recording
- Product recommendations
- Customer greeting
- Cash register operation
- Credit and cash transactions
- Team Worker
- Fluent in English and Spanish
- Coin counting
- Merchandise restocking
- Friendly, positive attitude
- Conflict resolution
- Service prioritization
- Continuous development
- Multitasking
- Money handling
- Facility Cleaning
- Flexible schedule
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Member
Chick-fil-A
06.2021 - 12.2021
High School Diploma -
Eastlake High School