Leonardo Banu
Hayward,CA
Summary
Versatile Field Service Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
8
8
years of professional experience
Work History
Field Service Technician
Freewire Technologies
05.2021 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support remotely to troubleshoot, repair and maintain operational efficiencies in mechanical, and electrical systems.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Demonstrated adaptability by quickly learning new technologies and applying them to real-world situations effectively.
- Assisted in the installation of new electrical systems, ensuring proper functionality from day one.
Mechanical Technician
Freewire Technologies
09.2020 - 05.2021
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Identified mechanical problems and determined best solutions for correction.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
Supervisor
Costco Wholesale
06.2017 - 09.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Stocker
Costco Wholesale
04.2016 - 06.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained effective team member communication.
Education
High School Diploma -
Hayward High School
Hayward, CA06.2013
Skills
- Troubleshooting and repair
- Positive Attitude
- Teamwork and Coordination
- Training and mentoring
- Valid Driver's License
- Hardware and software installation
- Schematic Interpretation
- Multimeter usage
- Timely Reports Completion
- Software configuration
- Remote Troubleshooting
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
Freewire Technologies
05.2021 - Current
Mechanical Technician
Freewire Technologies
09.2020 - 05.2021
Supervisor
Costco Wholesale
06.2017 - 09.2020
Stocker
Costco Wholesale
04.2016 - 06.2017
High School Diploma -
Hayward High School
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