Dedicated leader known for enhancing service efficiency and team performance. Committed to implementing best practices in food safety and inventory management, contributing to improved customer satisfaction and operational success.
Work History
Assistant General Manager
3 Years 6 Months
Chipotle | 04.2023 - Current
Streamlined daily operations to enhance service efficiency and customer satisfaction.
Developed training programs for new staff, improving onboarding processes and team performance.
Implemented inventory management systems, reducing waste and optimizing stock levels.
Line Cook
5 Months
Thirsty Lion | 11.2022 - 04.2023
Prepared and cooked menu items following recipes and presentation standards.
Collaborated with team members to ensure timely service during peak hours.
Maintained cleanliness and organization of kitchen workspace and equipment.
Assisted in inventory management, ensuring availability of ingredients for daily operations.
Service Manager
3 Years 10 Months
Chipotle | 01.2019 - 11.2022
Led team to achieve service excellence and improve customer satisfaction ratings.
Streamlined operational workflows, enhancing efficiency and reducing service wait times.
Implemented training programs to enhance employee performance and retention rates.
Trained and mentored staff on best practices for food safety and quality standards.