Summary
Work History
Education
Skills
Timeline
Server

Leonardo Duran

Coral Springs,FL

Summary

Proven server at Marriott, adept in guest engagement and POS operation, I excelled in delivering personalized service, enhancing customer satisfaction significantly. Skilled in multitasking and cleanliness, my approach ensured efficient workflow and pristine dining environments, setting new standards in hospitality excellence.

Work History

Server

Marriott
03.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Técnico Medio En Informática - Informática

ET Enrique Delgado Palacios
Guacara, Venezuela
07.2015

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Sales expertise
  • Point of sale operation

Timeline

Server

Marriott
03.2024 - 07.2024

Técnico Medio En Informática - Informática

ET Enrique Delgado Palacios
Leonardo Duran