Leonardo Flores
West Covina,CA
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
1
1
year of professional experience
Work History
Manager
Hills Kitchen
Rancho Cucamonga, CA
07.2023 - 08.2024
- Implemented efficient strategies to enhance customer service experience
- Maintained high standards of cleanliness by conducting routine cleaning tasks
- Demonstrated productivity by effectively managing tasks
- Maintained precise food preparation standards to guarantee correct orders.
- Implemented strategies to enhance Time-to-Conversion (TTC) rates.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Education
HVAC - HVAC Installation And Repair
UEI College
Ontario, CA01-2025
High School Diploma -
Alta Loma High School
Alta Loma, CA05-2023
Skills
- Marketing
- Workforce Management
- Business Administration
- Expense Tracking
- Strategic Planning
- Financial Management
Languages
Spanish
Professional
Timeline
Manager
Hills Kitchen
07.2023 - 08.2024
HVAC - HVAC Installation And Repair
UEI College
High School Diploma -
Alta Loma High School
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