Leonardo Ollervides

1.Enhanced the customer experience by attending them and ensuring all their needs were met.

2. Worked efficiently as a team player with the rest of my coworkers to ensure that service ran smoothly so that customer satisfaction would be high.

3. Followed the orders of the managers and head chef so that service would be conducted in a professional and organized manner.

4.Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Increased customer satisfaction by actively listening to their needs and provided product recommendations.
• Resolved customer complaints professionally.
• Participated in regular training sessions to stay current on product knowledge and industry trends.
• Collaborated with team members to achieve monthly sales goals and maintain and cleaned and organized store.

• Collaborated with team members to complete bike repair orders in a timely manner.
• Increased repeat business through building strong relationships with clients and consistently exceeding expectations.
• Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
• Enhanced customer satisfaction by providing timely and accurate diagnoses of bicycle issues.

• Had effective communication with team members and supervisors regarding tasks and responsibilities.
• Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman and master electricians.
• Kept tools and materials organized, contributing to a clean and safe work area.

• Conducted door-to-door visits and providing clear explanations of the process.
• Utilized strong communication skills for navigating language barriers with participants.
• Navigated difficult situations professionally, such as dealing with uncooperative respondents.

• Improved team performance by developing effective training programs.
• Built strong teams by creating a positive and supportive environment.
• Interacted with both parents and players helping to ensure everyone was satisfied.