Leonardo Rivera
Huntington Park,CA
Summary
Dynamic and dedicated professional with extensive experience at Guajillo Restaurant, excelling in customer service and problemcsolving. Proven ability to enhance guest engagement and maintain high service quality. Proficient in POS systems and committed to cleanliness, ensuring a seamless dining experience while supporting team efficiency during peak hours.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Guajillo Restaurant
08.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in setting up dining areas, ensuring cleanliness and readiness for service.
- Learned menu items thoroughly to effectively communicate specials and recommendations to guests.
- Collaborated with kitchen staff to coordinate timely food production and delivery.
- Adapted quickly to changing situations, demonstrating flexibility during peak hours.
- Maintained cleanliness of tables and utensils throughout the dining experience.
- Supported team members by assisting with orders and table management during busy shifts.
- Gained proficiency in POS systems for processing transactions efficiently and accurately.
Dishwasher
Guajillo Restaurant
08.2021 - 08.2024
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Sorted and organized dishware to optimize workflow efficiency in fast-paced environment.
- Monitored inventory levels of cleaning supplies and notified management for reorders.
- Trained new staff on proper dishwashing techniques and equipment usage.
Education
Bachelor of Science - Real Estate
California State University, Northridge
Long Beach, CA05-2029
High School Diploma -
Linda Esperanza Marquez High School
6361 Cottage St Huntington Park, CA 90255 United 06-2025
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Guest engagement
- Conflict management
- Allergy awareness
Accomplishments
- Supervised team of 5 staff members.
Timeline
Restaurant Waiter
Guajillo Restaurant
08.2024 - Current
Dishwasher
Guajillo Restaurant
08.2021 - 08.2024
Bachelor of Science - Real Estate
California State University, Northridge
High School Diploma -
Linda Esperanza Marquez High School
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