Leonardo Saucedo
Richmond ,TX
Summary
Proven track record in customer service and sales strategies, demonstrated at Best Buy, where I excelled in driving sales and building customer loyalty. Skilled in POS system operation and teamwork, my approach significantly contributed to achieving sales goals through effective problem-solving and multi-tasking.
Overview
5
5
years of professional experience
Work History
Sales Associate
Best Buy
Houston, TX
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Warehouse Associate
Amazon
Richmond, TX
05.2021 - 04.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Meat Clerk
Kroger
Richmond, TX
04.2019 - 12.2019
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Education
William B Travis High School
Richmond, TXManagement Information Systems (MIS) - Business Administration And Management
Wharton County Junior College
Sugar Land, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Flexible Schedule
- Sales Strategies
- POS System Operation
- Product Recommendations
- Order Processing
- Sales Goals Attainment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Best Buy
04.2024 - Current
Warehouse Associate
Amazon
05.2021 - 04.2024
Meat Clerk
Kroger
04.2019 - 12.2019
William B Travis High School
Management Information Systems (MIS) - Business Administration And Management
Wharton County Junior College