Leonardo Zavala
Glendale,AZ
Summary
Dynamic server and team leader at Hotnjuicycrawfish with a proven track record in exceptional customer service and financial transaction handling. Enhanced guest experiences through effective multitasking and collaboration, while training new hires to uphold restaurant standards. Committed to fostering a positive team environment and delivering outstanding client relationship management.
Overview
6
6
years of professional experience
Work History
Server/Team Leader
Hotnjuicycrawfish
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality..
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Barista
Einstien Bros Bagels
08.2019 - 04.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Mechanical Engineering
Grand Canyon University
08-2024
High School Diploma -
Antelope Union High School
Roll, AZ 05-2018
Skills
- Consistent Professional Commitment
- Exceptional customer service
- Financial Transaction Handling
- Client Relationship Management
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Server/Team Leader
Hotnjuicycrawfish
05.2021 - Current
Barista
Einstien Bros Bagels
08.2019 - 04.2020
Bachelor of Science - Mechanical Engineering
Grand Canyon University
High School Diploma -
Antelope Union High School
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