Leonayah Hicks
Elizabeth
Summary
To secure a challenging position with a company to utilize my skills and allow growth through hands on experience.
Overview
16
16
years of professional experience
Work History
Bartender
Private Events, Corporate, Nightlife
New Jersey
04.2023 - Current
- Crafted innovative cocktail recipes to enhance guest experiences at events.
- Managed beverage inventory, ensuring availability of premium spirits and mixers.
- Trained junior bartenders on mixology techniques and customer service best practices.
- Collaborated with event planners to tailor drink menus aligned with client themes and preferences.
- Implemented efficient bar workflows, reducing wait times and maximizing customer satisfaction.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Receptionist
Luxury Motor Car
Hillside, NJ
11.2022 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined appointment scheduling processes, increasing overall productivity of service department.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Warehouse Worker
Amazon
Carteret, NJ
01.2022 - 05.2022
- Maintained organized workflow within package handling areas to enhance operational efficiency.
- Monitored package integrity and reported discrepancies to supervisors for resolution.
- Developed best practices for scanning accuracy, resulting in improved inventory management.
- Implemented quality control measures that enhanced overall accuracy in package sorting and delivery processes.
- Enhanced package tracking accuracy through diligent scanning and data entry of shipment information.
Receptionist
Lynnes Hyundai
Bloomfield, NJ
06.2017 - 06.2021
- Managed front desk operations, ensuring efficient check-in and appointment scheduling for customers.
- Coordinated communication between departments to enhance customer service experience.
- Developed and maintained filing systems, improving document retrieval efficiency.
Housekeeper
Trinitas Hospital
Elizabeth, NJ
06.2014 - 08.2015
- Ensured cleanliness and sanitation of patient rooms and common areas, enhancing overall hospital hygiene standards.
- Waste Removal
- Conducted regular inspections to identify maintenance needs, contributing to improved facility conditions and patient satisfaction
Cashier
Walmart
Linden, NJ
09.2010 - 04.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns, ensuring high satisfaction levels.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Handled cash management duties, including balancing registers at shift end.
Education
High School Diploma -
Rahway High School
Rahway, NJ06-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Cash register operation
- Professional appearance
Timeline
Bartender
Private Events, Corporate, Nightlife
04.2023 - Current
Receptionist
Luxury Motor Car
11.2022 - 11.2024
Warehouse Worker
Amazon
01.2022 - 05.2022
Receptionist
Lynnes Hyundai
06.2017 - 06.2021
Housekeeper
Trinitas Hospital
06.2014 - 08.2015
Cashier
Walmart
09.2010 - 04.2013
High School Diploma -
Rahway High School