Leonda Garcia
Lafayette,LA
Summary
Dedicated pet grooming professional with over five years of experience in delivering exceptional grooming services. Known for expertise in managing appointments, maintaining cleanliness, and educating clients on pet care practices. Seeking to leverage strong communication and collaboration skills to enhance client satisfaction.
Overview
38
38
years of professional experience
Work History
Pet Groomer
The Doghouse Boarding and Daycare
Lafayette, LA
05.2025 - Current
- Groomed pets using clippers, scissors, and brushes to achieve desired styles.
- Assessed pet behaviors to ensure safe and comfortable grooming experiences.
- Maintained cleanliness of grooming area and equipment to meet health standards.
- Communicated with pet owners regarding grooming needs and recommendations.
- Managed appointment scheduling efficiently to optimize daily workflow.
- Collaborated with veterinary staff to monitor health conditions impacting grooming services.
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
Pet Groomer
St.Francis Veterinarian Hospital
Lafayette, LA
04.2019 - 05.2025
- Provided basic training for new staff on grooming techniques and safety protocols.
- Implemented best practices for handling anxious or difficult pets during grooming sessions.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Detected early signs of potential health issues in pets by conducting routine physical assessments during grooming appointments.
- Educated clients on proper at-home grooming practices to maintain their pets'' overall health between appointments.
- Upheld strict sanitation standards by thoroughly cleaning tools, equipment, surfaces after each use.
Cosmetologist
Salon Nivage
Lafayette, LA
06.2018 - 04.2019
- Delivered exceptional hair cutting, coloring, and styling services tailored to individual client needs.
- Mentored junior stylists on advanced techniques and customer service best practices.
- Utilized industry-leading tools and products to enhance service quality and client satisfaction.
- Developed personalized beauty regimens through thorough consultations with clients.
- Maintained a clean, organized work environment adhering to health and safety standards.
- Cultivated strong client relationships, resulting in repeat business and referrals for salon services.
- Conducted ongoing education on emerging trends and techniques within the cosmetology field.
Pet Groomer
Petsense
Opelousas, LA
09.2018 - 02.2019
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
- Developed new service offerings based on current trends in pet grooming such as creative dye jobs or specialty haircuts for unique breeds.
Licensed Realtor
Coldwell Banker
Lafayette, LA
10.2003 - 10.2011
- Facilitated property transactions by coordinating buyer-seller communications and managing documentation processes.
- Conducted market analysis to identify trends, pricing strategies, and investment opportunities for clients.
- Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility and attract potential buyers.
- Guided clients through complex purchasing processes, ensuring adherence to legal regulations and industry standards.
Assistant Manager and Cosmetologist
We Care Hair
Lafayette, LA
03.1988 - 05.2000
- Led team in executing daily operational tasks, ensuring high-quality customer service and satisfaction.
- Mentored staff on product knowledge and sales techniques to enhance service delivery.
- Developed and implemented training programs to improve employee performance and retention.
- Streamlined inventory management processes, reducing excess stock and improving order accuracy.
- Managed scheduling and staffing to ensure optimal coverage during peak business hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Real Estate License -
Burk Baker Real Estate And Appraiser
Lafayette, LAHigh School Diploma -
Boothville Venice High
Venice, LA05-1981
Licensed Cosmetologist -
Westbank Beauty School
Gretna, LASkills
- Appointment scheduling
- Customer communication
- Problem-solving
- Work prioritization
- Dependable and responsible
- Critical thinking
- Multitasking
- Excellent communication
- Organizational skills
- Goal setting
- Record keeping
- Continuous improvement
Timeline
Pet Groomer
The Doghouse Boarding and Daycare
05.2025 - Current
Pet Groomer
St.Francis Veterinarian Hospital
04.2019 - 05.2025
Pet Groomer
Petsense
09.2018 - 02.2019
Cosmetologist
Salon Nivage
06.2018 - 04.2019
Licensed Realtor
Coldwell Banker
10.2003 - 10.2011
Assistant Manager and Cosmetologist
We Care Hair
03.1988 - 05.2000
Real Estate License -
Burk Baker Real Estate And Appraiser
High School Diploma -
Boothville Venice High
Licensed Cosmetologist -
Westbank Beauty School