Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leonel Garcia

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

3
3
years of professional experience

Work History

Warehouse Associate/ Sales Trainee

Fortiline Waterworks
12.2021 - 09.2023
  • In depth experience with Mincron software
  • Descartes software knowledge
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, cycle counts, and stocking merchandise.
  • Oversaw shipping and receiving operations
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Assistant Warehouse Manager

Next Security
01.2021 - 09.2021
  • Conducted research to address shipping errors and packaging mistakes.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Supervised warehouse operations by managing employees during shifts.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Maintained top performance standards while working in hot warehouse environment.

Returns Manager

Next Security
04.2020 - 01.2021
  • Provided documentation and calculations to support inventory distribution decisions.
  • Operated electric pallet jack, forklift and manlift.
  • Documented returned product details in [Software] inventory tracking system.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.

Cashier

Publix
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.

Warehouse Worker

Publix
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Performed general housekeeping and cleaning tasks.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Salesperson

Mens Warehouse
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Helped customer with decision making for the groomsmen party.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Worked to build relationships with customers and built potential for additional sales.

Education

GED -

Miami Dade College
Miami, FL

Skills

  • Mincron Software Knowledge
  • Descartes Software Knowledge
  • Inventory Management Software
  • Receiving Oversight
  • Onboarding and Training
  • Relationship Building
  • Recruiting and Interviewing
  • Maintenance and Repair Orders
  • Operations Control
  • Worker Supervision
  • Shipping Activity Oversight
  • Issue Resolution
  • Warehouse Inspections
  • Problem Solving
  • Inventory Oversight
  • Customer Service
  • Critical Thinking
  • Detail-Oriented
  • Decision Making
  • Order Fulfillment

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Warehouse Associate/ Sales Trainee

Fortiline Waterworks
12.2021 - 09.2023

Assistant Warehouse Manager

Next Security
01.2021 - 09.2021

Returns Manager

Next Security
04.2020 - 01.2021

Cashier

Publix

Warehouse Worker

Publix

Salesperson

Mens Warehouse

GED -

Miami Dade College

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