Leonel Germosen
2820 Bailey Ave, Apt. 8D,NY
Summary
Dynamic and results-driven professional with extensive experience at Lot Less Closeouts and Rite-Aid Pharmacy. Proven track record in enhancing customer satisfaction and optimizing inventory management. Strong team leadership and decision-making skills, complemented by a commitment to training and mentoring staff for improved performance. Fast learner adept at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Lot Less Closeouts
The Bronx, NY
01.2021 - Current
- Assisted in managing daily operations to ensure efficient store performance.
- Coordinated inventory management to optimize stock levels and reduce shrinkage.
- Developed employee schedules to maintain adequate staffing during peak hours.
- Enhanced customer experience by addressing inquiries and resolving issues promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Supervisor
Rite-Aid Pharmacy
New York, NY
06.2017 - 01.2021
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored staff on customer service protocols and medication handling procedures.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
Education
High School Diploma -
Newcomers High School
Long Island City, NY06.2015
Skills
Customer service
Team leadership
Decision-making
Problem-solving
Fast learner
Multitasking
Computer skills
Languages
Spanish
English
Timeline
Assistant Manager
Lot Less Closeouts
01.2021 - Current
Supervisor
Rite-Aid Pharmacy
06.2017 - 01.2021
High School Diploma -
Newcomers High School