Leonel Lopez
Alton Tx,TX
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Loves Travel Stop
09.2023 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent reconciliation practices.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Trained new employees on cash handling procedures and customer service best practices.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Associate
Ross Dress for Less
11.2022 - 08.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained store organization by restocking merchandise and arranging displays according to visual standards.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Monitored inventory levels, identifying needs for replenishment to minimize stockouts and optimize sales opportunities.
- Trained new associates on operational procedures and customer service best practices, fostering a collaborative environment.
Education
Bachelor of Science - Biology
Texas A&M University, Kingsville, TX, US
Kingsville, TX05-2026
Associate of Science - Biology
South Texas College
McAllen, TX05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
Accomplishments
- Documented and resolved Inventory and Data Analysis in a Fast Paced Environment which led to an increase in sales in the department and an overall more understandable workflow in tight spaces.
- Supervised team of 30 staff members. Helping and Delegating Tasks while being an active member of the workflow to ease and lighten the workload when needed.
Certification
- Certified Propane Dispenser, Loves Travel Stop & Country Stores - 10-24 - 02/25
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Loves Travel Stop
09.2023 - 02.2025
Sales Associate
Ross Dress for Less
11.2022 - 08.2023
Bachelor of Science - Biology
Texas A&M University, Kingsville, TX, US
Associate of Science - Biology
South Texas College