Leonela Quezada
Hazleton,PA
Summary
. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every client feel welcome, and assisting with any need. Works well with all personality types when interacting with patients and staff.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowe's
Hazleton
08.2024 - Current
- Customer service.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Demonstrated product features to customers.
Dental Assistant
Hazleton Area Career Center
06.2020 - 06.2024
- Dental laboratory procedures.
- Skill using dental instruments.
- Sanitize tools and working area.
- Provide patient education on oral hygiene, diet, and preventive and dental care.
- Prepare treatment rooms and instruments, including setting up trays and equipment.
- Monitored patient vital signs.
- Implemented infection control protocols to ensure a safe and sanitary environment for patients and staff.
Education
Dental Hygiene
Luzerne County Community College
Nanticoke, PA08-2027
High School Diploma -
Hazleton Area Career Center
Hazleton, PA06-2024
Skills
- Retail merchandising expertise
- Customer service
- Multitasking
- Patient education
- Infection control
- Treatment room setup
Certification
- OSHA
- CPR
- HIPAA
- Blood borne pathogens
Languages
- English
- Spanish (Native)
Activities
- HOSA-Future Health Professionals
- Artist
- Enjoy reading
Timeline
Retail Sales Associate
Lowe's
08.2024 - Current
Dental Assistant
Hazleton Area Career Center
06.2020 - 06.2024
Dental Hygiene
Luzerne County Community College
High School Diploma -
Hazleton Area Career Center
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