Leonella Roman
Naples,FL
Summary
Compassionate Patient Intake Coordinator. Love what I do. Bilingual . I am a women of faith. Currently serving as a Youth Pastor along side with my husband. We love to serve at our Church and the community. Help others that are in need. Very determined. Eager to learn something new every day! Reliable and a great team player!
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Healthcare Network Of SWFL
Naples, FL
11.2024 - Current
- Managed patient inquiries and scheduled appointments efficiently.
- Ensured accurate patient registration and maintained thorough documentation.
- Coordinated communication between patients and healthcare providers effectively.
- Resolved issues related to insurance verification and billing inquiries promptly.
Patient Intake Coordinator
Radiology Regional
Naples, FL, US
04.2022 - Current
- I welcome , register, and admit patients at healthcare facilities.
- Gather information about the patient and create patient records.
- Make appointments and schedule procedures for future medical treatments.
- I also answer questions related to services and make referrals when necessary.
Patient Intake Coordinator
Radiology Regional
Naples, FL, US
04.2022 - Current
- I welcome , register, and admit patients at healthcare facilities.
- Gather information about the patient and create patient records.
- Make appointments and schedule procedures for future medical treatments.
- I also answer questions related to services and make referrals when necessary.
Food Service Worker
Department of Juvenile Justice
Fort Myers, FL, US
03.2020 - Current
- I prep the food in the morning for breakfast and lunch.
- I cook.
- I do inventory's.
- I check the temps before serving the food and after before serving the last tray.
- I really love and enjoy cooking end serving the Jueveniles.
Food Service Worker
Department of Juvenile Justice
Fort Myers, FL, US
03.2020 - Current
- I prep the food in the morning for breakfast and lunch.
- I cook.
- I do inventory's.
- I check the temps before serving the food and after before serving the last tray.
- I really love and enjoy cooking end serving the Jueveniles.
Caregiver
Shell Point Retirement Community
Fort Myers, FL, US
12.2018 - 03.2020
- Caregiver for Alzheimers and dementia patients.
- Grooming.
- Feeding.
- Activities.
- Showering.
- Dressing.
- Cleaning.
Caregiver
Shell Point Retirement Community
Fort Myers, FL, US
12.2018 - 03.2020
- Caregiver for Alzheimers and dementia patients.
- Grooming.
- Feeding.
- Activities.
- Showering.
- Dressing.
- Cleaning.
Pre K Teacher
GRACE COMMUNITY SCHOOL
Lehigh Acres, FL, US
08.2013 - 11.2015
- Teaching
Pre K Teacher
GRACE COMMUNITY SCHOOL
Lehigh Acres, FL, US
08.2013 - 11.2015
- Teaching
Housekeeper
The Palms Of Fort Myers
Fort Myers, FL, US
07.2009 - 07.2013
- Housekeeper.
- Cleaning Residents apartments and common areas.
- I would get great compliments from my residents and families!!!
- I also was a server and dietary aide for 1 year.
- I currently also have a part time job at Fountain Water Crest In Lehigh Acres FL which I'm a server there as well ....
- Then I did caregiver for 1 year.
- Med Tech for 1 year.
Housekeeper
The Palms Of Fort Myers
Fort Myers, FL, US
07.2009 - 07.2013
- Housekeeper.
- Cleaning Residents apartments and common areas.
- I would get great compliments from my residents and families!!!
- I also was a server and dietary aide for 1 year.
- I currently also have a part time job at Fountain Water Crest In Lehigh Acres FL which I'm a server there as well ....
- Then I did caregiver for 1 year.
- Med Tech for 1 year.
Caregiver
Fort Myers, FL, US
08.2003 - 09.2004
- Grooming.
- Feeding.
- Taking residents to appointment.
- Grocery Shopping for resident.
Caregiver
Fort Myers, FL, US
08.2003 - 09.2004
- Grooming.
- Feeding.
- Taking residents to appointment.
- Grocery Shopping for resident.
Education
4th year Pastoral Credintials - Theological Studies
FMD ONLINE
12.2025
Theological Studies - Theological Studies
MCU
Lehigh Acres, FL06.2007
Theological Studies - Theological Studies
Mizpa Christian University
Fort Myers, FL06.2007
High school or equivalent - HS Diploma
Lehigh Senior High School
Lehigh Acres, FL05.2003
Skills
- Microsoft Excel
- Teaching
- Child Care
- Organizational Skills
- Microsoft Office
- Care Giver
- Microsoft Word
- Food Service
- Alzheimer's Care
- Dementia Care
- Senior Care
- Meal Preparation
- Food Preparation
- Medication Administration
- Memory Care
- Organizational skills
- Administrative experience
- Microsoft Outlook
- Patient care
- Medical receptionist
- Time management
- HIPAA
- Front desk
- Phone etiquette
- Insurance verification
Certification
- CPR Certified, 2016-12-01
- First Aid Certification
Personal Information
- Authorized To Work: US
- Title: Patient Intake Coordinator
- Work Permit: Authorized to work in the US for any employer
- Religion: women of faith
- Visa Status: Authorized to work in the US for any employer
Timeline
Patient Service Representative
Healthcare Network Of SWFL
11.2024 - Current
Patient Intake Coordinator
Radiology Regional
04.2022 - Current
Patient Intake Coordinator
Radiology Regional
04.2022 - Current
Food Service Worker
Department of Juvenile Justice
03.2020 - Current
Food Service Worker
Department of Juvenile Justice
03.2020 - Current
Caregiver
Shell Point Retirement Community
12.2018 - 03.2020
Caregiver
Shell Point Retirement Community
12.2018 - 03.2020
Pre K Teacher
GRACE COMMUNITY SCHOOL
08.2013 - 11.2015
Pre K Teacher
GRACE COMMUNITY SCHOOL
08.2013 - 11.2015
Housekeeper
The Palms Of Fort Myers
07.2009 - 07.2013
Housekeeper
The Palms Of Fort Myers
07.2009 - 07.2013
Caregiver
08.2003 - 09.2004
Caregiver
08.2003 - 09.2004
4th year Pastoral Credintials - Theological Studies
FMD ONLINE
Theological Studies - Theological Studies
MCU
Theological Studies - Theological Studies
Mizpa Christian University
High school or equivalent - HS Diploma
Lehigh Senior High School