Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Williams

Fairburn,GA

Summary

Versatile and results-driven professional with a robust background in healthcare and education, notably at CHR HEALTHCARE. Excelled in patient service and administrative leadership, blending expertise in Microsoft Excel and exceptional customer focus. Proven track record in enhancing patient experience and streamlining operations, showcasing unparalleled reliability and verbal communication skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Service Representative

CHR HEALTHCARE
Atlanta, GA
04.2023 - Current
  • Provided customer service by answering patient questions and addressing concerns.
  • Assisted with the completion of medical forms and records.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Performed thorough physical exams for drug screening and DOT compliance.

Learning Ambassador

Amazon.com
03.2021 - Current
  • Locator trained new employees.

Medical Assistant Student

United Medicalcenter
Atlanta, GA
04.2024 - 01.2025
  • Provided guidance and support to fellow students on academic issues.
  • Participated in a variety of campus events, such as career fairs, lectures, and workshops.
  • Assisted in the development of marketing materials for student organizations.
  • Performed and analyzed vital assessments.
  • Completed studies and received degree in January 2025.

Warehouse Worker

Excel
Fairburn, GA
03.2018 - 07.2020
  • Ensured exceptional customer service.

Youth Counselor

Bullseye S.T.E.A.M
Fairburn, GA
06.2018 - 07.2018
  • Oversee children's activities following the schedule.

Customer Support Team Lead

Fresh point
Fairburn, GA
06.2017 - 04.2018
  • Handled clerical tasks to support administrative functions.

Assistant Director

It Takes A Village Early Learning Center
Atlanta, GA
12.2017 - 03.2018
  • Oversaw facility operations and childcare needs.

Monitor/ Sub Teacher

chattahoocheehills school
Fairburn, GA
03.2017 - 07.2017
  • Ensured continuity of education when teachers were unavailable.

Teacher

Harvest Rain Academy
Fairburn, GA
10.2015 - 06.2017
  • Planning daily activities for each student
  • Complete assessments of children's development
  • Arrange classroom environment in accordance to goals

Cashier/ Customer Service Rep

Montgomery, AL
08.2004 - 01.2008
  • Great Customer services
  • Providing and serving the community
  • Stocking Merchandise

Education

Bachelor of Science - Christian Studies

Grand Canyon University
Phoenix, AZ
07.2027

Medical Informatics

UNITED MEDICAL
Atlanta, GA
01-2025

High School Diploma -

Cornerstone Christian Academy
Townsend, GA
10.2008

Skills

  • C
  • CPR
  • CPR AND FIRST AID
  • EXCEL
  • FIRE SAFETY
  • Child care
  • Management
  • Microsoft Excel
  • Microsoft Office
  • Assessments
  • Customer Focus & Orientation
  • Reliability
  • Verbal Communication
  • Patient admitting
  • Insurance verifying
  • Medical filing
  • Check-in coordination
  • Front desk supervision
  • Patient interviewing skills
  • Electronic health records
  • Customer service
  • Medicaid
  • Patient greeting
  • System updates
  • Routing lab results
  • Document filing
  • Appointment confirmation

Certification

  • Teaching Certificate
  • First Aid Certification
  • CPR Certification
  • C++
  • Word
  • Excel
  • PowerPoint
  • Internet Access
  • Volunteer Boys and Girls Club
  • Volunteer Red Door Kitchen
  • Mentor, Project Out Reach for Children
  • CPR and First Aid/AED Certificate
  • Fire Safety Certificate
  • Quality Rated (ECCERS & ITTERS certificate)

Timeline

Medical Assistant Student

United Medicalcenter
04.2024 - 01.2025

Patient Service Representative

CHR HEALTHCARE
04.2023 - Current

Learning Ambassador

Amazon.com
03.2021 - Current

Youth Counselor

Bullseye S.T.E.A.M
06.2018 - 07.2018

Warehouse Worker

Excel
03.2018 - 07.2020

Assistant Director

It Takes A Village Early Learning Center
12.2017 - 03.2018

Customer Support Team Lead

Fresh point
06.2017 - 04.2018

Monitor/ Sub Teacher

chattahoocheehills school
03.2017 - 07.2017

Teacher

Harvest Rain Academy
10.2015 - 06.2017

Cashier/ Customer Service Rep

08.2004 - 01.2008

Bachelor of Science - Christian Studies

Grand Canyon University

Medical Informatics

UNITED MEDICAL

High School Diploma -

Cornerstone Christian Academy

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Vanessa Williams