Customer Service Representative
Walmart
Leonila Leon
San Bernardino,California
Summary
Good customer service đź‘Ť
Work History
Overnight Team Lead
Walgreens
09.2023 - 02.2024
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.
- Earned recognition from senior leadership for consistently surpassing performance expectations and maintaining a high level of team morale.
Education
Anaheim High School
Anaheim, CA07.1999
Timeline
Overnight Team Lead
Walgreens
09.2023 - 02.2024
Customer Service Representative
Walmart
Anaheim High School